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Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
3/5

2019-10-13

"This is literally the only center in my area, I don't have much choice until my child is 3. Staffing must be an issue if the Director is in a classroom every day. Again, the Director does not have a personality that should be interacting with the children on a daily basis."


Rep reply posted 2019-10-16
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We greatly appreciate you taking the time to share your feedback. We’re sorry to hear that you have not been having a positive experience at your location. We are committed to providing a positive and safe environment. The concerns that you have mentioned involving staffing and ratios are ones that we take very seriously, and will be noted for further action.”


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-09-27

"Some of the staff are smokers (which is their business), however, the smell is heavy and lingers throughout the building. I would much rather prefer that my child wasn’t exposed to that smell"


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
3/5

2019-09-25

"The parking lot is a disaster, scary at times.The director is not friendly at all, even guests picking up my child notice she doesn't smile. The teacher rarely greets me first and I always am in the classroom with my child waiting for her before she enters."


Rep reply posted 2019-10-02
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 877-410-0645.”


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-09-16

"This school is great in our experience. I feel comfort that the director is understanding to our situations, and my daughter has learned so much from attending here. I love seeing the activities they do day to day along with outside time. Staff and teachers are friendly as well. This school has really been our savior and we're grateful to be able to attend here."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-09-13

"Great but class room size sometimes gets large and intimidating for shy kids"


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-09-13

"I love love love the director!!!! The staff seem friendly and ready to help where they can to solve a problem!"


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-08-30

"Overall experience has been good."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-07-14

"The teachers are engaged and happy and I like all the staff. It seems the teachers could get more support from the company to support their work. Some schools help prepare the curriculum and they get set vacation time and more breaks. I think it is especially important for child care providers to feel important, valued and well respected. The teachers I have met are wonderful and caring, but I think there may be a lack of support or resources to provide them the environment and atmosphere that is supportive of their needs that affects the level care available to the kids at the school."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-07-07

"We love this school and believe it to be the best for our child. We have only had minor issues with one teacher and they were quickly addressed by the Director."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-07-01

"I love this program! My child has grown here in so many ways! The teachers and staff are compassionate and warm, always caring for my child on a deep level."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-05-24

"Need better communication about viral outbreaks (hand foot mouth) a piece of paper was posted on the door along with three other papers ... didn’t know there was an outbreak until my kiddo had it. Also more accurate charting on food consumption and diapers"


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
3/5

2019-04-23

"Just a lack of communication. I’d feel so much better if I wasn’t the only one trying to communicate. It would honestly make me feel like my child’s development is important to everyone e involved."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-04-15

"We love the intrigue that comes with our kids when they come home and talk about different topics.Thank you for all your hard work."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
5/5

2019-03-29

"I love the friendly atmosphere every time you walk in."


Verified The Children's Courtyard - 6501 Frederick Way Shopper
Verified
4/5

2019-03-29

"The teachers at this location are superb and are your greatest asset. I can't say enough good things about Ms. Erica, Ms. Rosalie, Ms. Becca and Ms. Amy. The recent tuition increase and seasonal registration fee for continued attendees is frustrating and makes little sense to me."