"I really appreciate the great customer service I have received while using byte."
"The customer service was amazing! Affordable and effective. Recommend to anyone."
“We're happy to hear about your experience so far- we can't wait to see those results!”
"Great experience with the company, and product. Fair price awesome results"
“Thanks so much for the review! Our team is always here to answer any questions you have so please don't hesitate to reach out :)”
"I was really self conscious of my teeth so I did research and came across Byte. The customer service is great and they made the plan easy and easy to understand. I highly recommend. "
“Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience! ”
"The impressions were super easy to do and there was lots of communication getting everything went in and set up. They were super quick verifying my insurance and pricing as well. Can't waitinfor my aligners to come in so I can get my smile looking great! "
“Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :) ”
"I have never had any issues with this company. It has always put it’s best foot forward with accomplishing my goals for my teeth. I got the results I want it in three months rather than years with braces. The process was quick and easy! If I had the option to do it again, I would!"
“Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you! ”
"The process was simple, quick, and easy to use even with an academic athlete’s fast paced schedule."
“Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.”
"Only 6 weeks in and I see a huge difference. The whitening foam is AMAZING and the pain has been super minimal. Loving byte so far!"
“Thank you for your awesome review! Happy to have you a part of our byte family :)”
"I have had a great experience with using Byte for my alignment to fix my teeth. The staff is extremely supportive and friendly. They are always helpful when I have a question. It’s taking me a little longer than I expected which is what my dentist originally told me would happen no matter who I choose to fix my teeth but I’m glad I choose Byte I can’t be happier with my progress!"
“Woohoo, that is amazing, we are so excited for you! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish.”
"I did EXTENSIVE research on at home braces options last year and decided to go with Byte over any of the others because I didn’t have a severe case and thought this product could help me the quickest. After a full year I can honestly write a review and am saying DO NOT BUY THIS PRODUCT. I wore my aligners EXACTLY as prescribed and not only did my teeth not achieve the straight bite I was hoping for, my actual bite is now negatively impacted and worse than it was before!! My dentist took before and after X-rays and confirmed this. I contacted the company asking for my money back as it not only didn’t work, it made my teeth and overall bite WORSE than before I started!!!! They said they do not give money back but will continue to send me more aligners. What good is that if each tray made my teeth and bite worse off? SAVE YOUR MONEY. Do not spend the $2300 on this product, like I did, to now have to be in a position to need real dental intervention and have to pay for that too. "
“Hi there! We can certainly understand frustrations that can arise when a customer's treatment doesn't go as planned. Rest assured, when any one of our customers is not satisfied, our Pro Care Team works to fully review the treatment, and provide a safe course to the desired results. In the event there are issues surrounding treatment, our professionals will review and make sure the treatment is adjusted to be on course. We take the health and safety of every customer and potential customer very seriously want to address any and all concerns you may have. Please connect with us further via email, phone, or Facebook DM and our team would be happy to help.”
"I finished my treatment over 6 months ago, I just received my next set of retainers (which are slightly different from my other ones and cause a great deal of pain wearing, a waste of $129) I’ve been noticing a shift in my front teeth during the day that I was concerned about. I went to an orthodontist to discuss having a permanent retainer put in to stop the daytime shift from happening. Due to the way these retainers closed my gap, my bite is slightly off and is causing a daytime shifts. Which for obvious reasons isn’t good for the health of my teeth. This is an issue that obviously needs to be fixed by a REAL orthodontist. As a result I need to go in to have more retainers done to correct this issue, at a price tag of $1450. I’m very disappointed in this as I’ve already paid $1850 and it seems as though it’s been for mostly nothing."
“Hi Magan- thank you for taking the time to share this in-depth review and feedback with our team. Our goal here at Byte is to ensure every customer is supported and is provided a safe and effective treatment. Every customer's treatment is important to us and is overseen, created, and monitored by our network of licensed dentists, doctors, and orthodontists. Our Pro Care team is also here to support you every step of the way! We take every customer's questions and concerns very seriously want to ensure you are supported as soon as possible. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. Please connect with us via email at support@byteme.com, give us a call at 877-298-3669, or send us a DM on Facebook and our team would be happy to assist!”
"My experience with byte has been nothing short of amazing. They have been extremely helpful with any questions and concerns I may have. "
“Yay Rachel! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!”
"Only on my second set so far but I love it already! Easy to use and the process is very simple! Love it! "
“This is incredible! It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions! ”
"Amazing product! I would recommend it to everyone because its such an easy process."
“We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions! :)”
"Best price, also best customer care team I have come across amongst any products and services I have used."
“Our Care team does just that - we care! We work hard to make this process as positive as possible for our customers. Thank you for your review!”
A rep from byte, ByteIC, has responded:
“Thank you for the review! We are happy to hear that our team has provided such a great experience. We can't wait to see your final results! :) ”