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Product & services pricing
4.85/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.81/5
Customer service:
4.82/5
Return/Replacement policy:
4.82/5


5/5

2024-02-09

Trustworthy

"I thought that my experience with Buy Back Tronics was very easy to understand, there were no hiccups in the process. They have a ton of ways to get in contact with them for questions and they reply very quickly. I used them once and felt they were honest and trustworthy enough to refer my mother to them as well. They offer the best buyback price, they are fair in their assessment of your device and I just deposited my check from them. Easy peasy!"

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5/5

2024-02-08

Very easy

"Was given the quoted value, no hassle device selling. Ship it out for free and you're done. Highly recommend"

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5/5

2024-02-02

Easy, reliable and timely

"I had an excellent experience experience. The website was easy to negotiate, provided you with all the information you need it, and the payout was timely. The most important thing that impressed me was the fact that they kept me in the loop of every phase of this process. Because of their professionalism, I would use them again, and I highly recommend them."

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5/5

2024-01-24

Good price as promised

"Shopped several other on-line buy-back services, this one offered the best price. Another had big reductions in the offer if you didn’t send a charger and cord. BuybackTronics had no such restrictions. I gave them a truthful description of the condition of my iPad, they quoted a price, I elected to pay a small fee for insurance and to have them send me a shipping box. I sent it in, chose to be paid by check and once they received it, they sent me my check for the full amount. They kept me advised by email at each step of the process. I’m very satisfied!"

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4/5

2024-01-19

Easy process, payout wasn’t ideal

"It was easy to get a quote and shipping label. Process was smooth and there were no issues. I’m a little miffed about the payout. I selected PayPal and I was charged a fee. Usually when selling my electronics (to other places) they cover the fee and I’m given the exact amount quoted. Not so with this company. So my payouts were less than quoted. Had I known that was the case, I would’ve selected a different method or sold somewhere else. "

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5/5

2024-01-18

Very Pleased!

"I was very impressed with how quickly they went through the process. Everything was so easy. I got a quote of what my phone was worth, printed the shipping label they provided, and all I had to do was box up my phone and take it to ship. I thought because it was so soon after Christmas it would take longer for them to inspect it because they probably had more than usual this time of year, but nope, inspected within 10 days like they said. Told me my payment, which was what they quoted, would be coming soon and got it the same day. Excellent service, great communication, and will definitely use them again!"

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3/5

2023-12-12

Not the best choice

"Sent in my item for trade. Overall took more than one week to receive my echeck after my item was received. I will NOT be dealing with them anymore going forward."

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5/5

2023-12-12

Easy, Painless, and Trustworthy

"I was a bit skeptical about this service - seemed fishy and too good to be true. It wasn't! Very easy, painless, and professional. Great value for phone and reasonable time to receive payment. I could be your company testimonial :). Keep up the great work!!! Boyd H."

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5/5

2023-11-02

Quick and Easy Service

"The trade in process was super easy and they kept you informed the entire process. A day after the item was received it was reviewed and my money was in my PayPal account. I would use them again."

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5/5

2023-10-31

Fast turn around time!

"They received my phone on Thursday evening, I had my money on the next Tuesday by noon. Super fast turn around, very easy to work with, and beat their competitors price by $50!! Highly Recommend!"

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5/5

2023-10-17

Easy process, and high sale value!

"The process to sell my iPhone was very easy! They offered the highest value I could find anywhere online for my iPhone. Payment came fairly quick. Only thing I wish your shipping insurance covered is lost or stolen. Makes me a little nervous shipping it this way. "

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5/5

2023-09-28

Great Deal/Simple Process

"BuyBackTronics made the best offer I could find for my phone and they paid for me to ship it to them. The process was simple, timely and professionally handled. I highly recommend this company."

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5/5

2021-06-01

Great service

"I have been selling my phones to them instead of trading in with Apple. Their quotes are usually higher than the other sites. It usually takes them about a week to check out your phone after they received it. I opt for a check because I don’t want to pay the extra fee. The check will arrive in a week. Great service overall."

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3/5

2023-09-19

Fair Price

"The price is very fair. But the transfer to PayPal was a joke. Charging me a $7 fee to deposit instead of sending it to me as a "friend and family" to not charge me. So instead of my actual $240 I received $232.82 . But I guess that's business "


5/5

2023-09-18

Sell iphone8

"Everything worked without any problems, from getting the quote to shipping the device and getting payment. Very smooth process. Glad to have worked with you."