"Was quick to take my money. Ordered something small, stupid and cheap thankfully. Been two months now. No reply to emails. Just waiting on them to drain my bank account..."
"Emailed Customer Service twice and not once received a response. Chatted with online customer service and was told to "resend" email instead of trying to help resolve the problem there and then. Resent email and still didn't hear back. Will not buy anything from them anymore."
"This was the first time I bought from Bungzie and it took so long to ship item and I couldn't track it for some reason so I emailed Bungzie and never got a response. My item did finally arrive just as I ordered so in the end I was relieved and pleased."
"Easy purchase, quick checkout and the shipping arrived earlier than expected..."
"Arrived quickly and as advertised."
"I did not Receive Order#10000006113 Fed-Ex Said it was The address was incorrect and the order was sent back to Bungzie. correct address is JIm Kapostasy 356 North Ridge Lane Fairport Harbor Ohio 44077"
"I ordered a fitbit type product - actually 4 of them (2 in black and 2 in pink). I receive the black - but instead of pink they send a god awful lime green color. The nightmare started when I realized there was not return info in my shipment. After being online for a while - I finally found a customer service email. The problem just got worse. All I wanted was to exchange the lime green ones to the pink I had ordered. After multiple emails - of explaining the problem - I finally received an email that states - MY INQUIRY HAS BEEN COMPLETED AND THE STATUS IS NOW CLOSED. Really!?!?!?! Nothing happened.
DO NOT ORDER FORM THIS VENDOR - and if you do - BEWARE! They will make you spin your wheels for nothing!"
"The product I ordered didn't fit. Requested a return. Was told that I needed an Return Authorization. Requested same, never heard from Bungzie!"
"I purchases something over 3 months ago and it's still in processing status I have emailed them over 5 times with no response or option to get my money back! I will report them to the BBB for sure!
Very disappointing!"
"I ordered an in-stock item on 5/11. According to their policies, it should have shipped—at the latest—by 5/16. Having received nothing, on 5/25, I used their available contact methods to inquire about the order. **To this day, I have never gotten a response from them.**
On 5/27, I initiated a charge dispute through my card company.
Magically, the order arrived about 10-12 days later. At least the item was as-promised.
Lesson learned."
"I ordered product and received item in non operational status. After 7 emails to their customer service center (NO-SERVICE). I never had a response. Item was manufactured incorrectly . The item I ordered was only 7 dollars but was a lesson learned. "
"They sent the wrong item. I have emailed twice with no response. I'm not happy that it's taking my time and effort to try to get this resolved, with no response."
"I order 2, paid for 2, but only one received. I sent an email and no response so far. To be fair, it has not been a full day yet. Mistakes happen, we will see how they handle it.
Follow up: VERY GOOD! Missing portion arrived timely and wife is super pleased."
"I purchased a pound of antlers for my dog at a very good price. they arrived in a timely manner and I appreciated the conformation on my e-mail they sent. the only problem is the size of the antlers. my dog is small (7 lbs) and half of the antlers are way to large for her mouth. I wish the description would have mentioned the size of them or given you a choice of small or large dog. It worked out well for my sons dog because I gave him half of them."
"I ordered a product with a tag that it would ship within 48 hours. Three weeks later it arrived on my doorstep. I tried to contact customer service to inquire about when it would ship, and received no reply. I also tried to sign up for, what the website claims, is Norton's Shopping Guarantee, but was never able to due to lack of information."