"2nd edit: I received the order quickly, and it was as requested. The quality is good, and the price is reasonable. Overall, I am satisfied.

Edited: Within 10 minutes of the writing of this review, I received my tracking number by email. So disregard that portion of the review. But I still think they could do a better job of answering the phone. I suspect that they may have a staff of one! (end of edit)

This review may be a bit premature, but since this retailer has such glowing reviews, I felt compelled to register my complaints. First of all, the retailer has not responded to my email inquiry of 5 days ago. I managed to reach Josh by phone, however, and placed my order 2 days ago, just after the same-day shipment cutoff time. I called yesterday and he confirmed that the products had been shipped, and I would receive a tracking number last night. I didn't. And the web site still gives no indication of the status of my order. I tried to call again this morning, but no one answers. I don't think anyone ever answers the 1-800 number. I will keep trying, and maybe I shouldn't expect the same kind of service that Newegg gives from this much smaller retailer, but the reviews on this site lead one to believe that they give first-class service. I'm waiting for confirmation of that, but so far they have given me very poor service. "

"5 star company. Easy to order - many forms of payment accepted. Good communication when I had a post sale question. Received all items quickly, well packaged, and fully functional. Thank you!"

"Had the product I was looking for at a very competive price."

"Fast shipping and very nice pricing. No one else had this item in stock. Can't wait to get it installed!"

"Great selection, good prices, and fast shipping. Overall, a great experience and would definitely buy from them again."

"Good products at great prices. I always go to BroadbandUtopia first for my home networking needs."

"Excellent transaction. I would highly recommend doing business with this merchant."

"Prompt service. Received items same week as order. Great selection of products."

"The order process was quick and easy. Received ship confirmation 3 weeks after order was placed. Tracking number I was given was invalid so am unable to track shipment."

"I was very pleased to find the Paladin AM12 Cat 5 stripper/cutter at BroadbandUtopia. The price was excellent, beating all other vendors, and the tool is one of the best I have ever used."

"I got near-instant order confirmation by email and the RG6 cables I ordered arrived very promptly by FedEx. Quality of the cables was exactly as advertised and I could not have asked for a better product or service. Thank you!"

"Promptly received exactly what was ordered."

"an inventory glitch/error per Josh has delayed shipment for a week, which delayed project and idled contractors waiting for product. Obviously this costs homeowner serious money."

"Broadband Utopia gave me friendly service when I called in my order. Very prompt delivery. There price on the Belden 1311A speaker cable was the best I found. I would definitely buy from them again. Mark me down as a very satisfied customer."

"Order placed late one evening, and was shipped out the next business day. Tracking number was provided via email, and package arrived quickly and well packed (craft paper, not peanuts - yeah!). Thanks for the great service."