"I am very surprised to read such negative comments about Brideslee.com.
My experience was totally the opposite. I took chance and did not regret it. My dress came way before time. It was perfect. It was gorgeous. There was a lot of meticulous handwork just as in the picture. My dress was absolutely beautiful and my wedding day was perfect! Based on my positive experience, I would recommend them to anyone."
"Brideslee is very informal. I been deceived and cheated. When I wanted to buy my dress, they replied very quickly to messages. I told them that I needed it for the 23th march and they confirmed me sure, then I made the payment and ceased to reply to messages. The same day 23th, they told me that had been delayed and begin to do it. I don't already want the dress. I want my money back and they not even answer me. I feel robbed. PLEASE DO NOT ORDER ON THIS WEBSIDE "
"Please do not order anything from this company. I ordered a wedding dress & two others dresses for my sister a few years back. My wedding dress have little black dots throughout the whole white dress & it was two size bigger than what I ordered. My sisters dresses is not sew properly & not as the picture shown on webside. They gave me the run around sending them photos of the dresses then measurement of dresses and they completely ignore me afterwards. I have make inquire with comsumer affairs they suggested due this is an ovesea webside with no address or contact of the company as an Australian we're not protected & therefore DO NOT PURCHASE ANYTHING FROM THIS WEBSIDE."
"Brideslee - I am very satisfied with their service: beautiful dresses not only on images (real ones as well), they are quick, professional and not expensive. My wish is their command, excellent communication with customer service - I like them :)"
"this is my second order..u sent it on time.gud finishing.. affordable price.so simply i love shopping with brideslee.thank you. "
"They offered great prices and amazing products! Just love them! I am able to finish my wedding day look because they are so affordable!"
"The online ordering process was good. I have not received my dress as of today so I cannot give an accurate survey response for my overall experience with this company. As soon as I receive my dress, I will be better equipped to take the survey."
"These guys are the best. I ordered all my outfits and accessories for my sweetheart and I recently placed an order for my matron`s two outfits after she was impressed with the wedding dresses she saw for my sweetheart and they were all custom made. They fit perfectly and no adjustments had to be made. They were delivered faster than I expected and the communication was excellent. They kept updating me at every stage and even when items arrived in my country, they sent me notifications that it was at the post office. Now that`s what I call efficiency. The prices are very affordable. Keep it up Brideslee"
"I bought a bridesmaid's dress from this site & paid express shipping and received shipping confirmation that it would be here in 5-10 days. Three weeks later I still haven't received it or have any idea how long it will take to arrive if ever. I've emailed them many many times and they haven't responded at all.
I'm extremely frustrated and disgusted that they won't respond to my many emails.
I'm running out of time now before the wedding & obviously its a massive stress for the bride & I.
The other bridesmaids received their dresses within 2 weeks without paying extra for express shipping and I did pay the extra & still don't have mine.
They have no phone number to contact so there's nothing more I can do than continue emailing them.
My choice would be to never buy anything from somewhere like this but it was obviously not my choice.
Terrible terrible customer service and can't even comment on the quality as i haven't even seen it.
"
"can someone tell me how to track my order? i have used the order # on DHL and UPS and it always says that the item is not in the system. help!! i have sent 2 emails with no response."
"This is a horrible company - do not buy from them! I ordered a dress and received it with unfinished seams and it fit horribly. I emailed pictures sent countless emails and finally paid to mail the dress back to China with the promise of a full refund. They confirmed receiving the dress 4 months ago & I have yet to see a single penny. STAY AWAY!!!!"
"I ordered a dress for my year 12 formal, I sent them my correct measurements (AUS 12). The dress arrived after 2 weeks. When I tried the dress on it was too small, I thought it was me so I started dieting, after weeks I gave up, it wouldn't fit. I offered the dress to a friend who was a size 10, she tried it on and still it still didn't fit, several other girls who were size 10 tried it on and it didn't fit. I measured the dress and the measurements were completely wrong, I sent the measurements bust: 95 waist: 83. The measurements they sent were bust: 78 waist: 71. They sent me a US6 size dress.
I have emailed them more then once and have not yet received a reply."
"I paid for my dress and necklace on May 21, 2012 , after weeks of checking the tracking site for the delivery status I realised in July that the package was sent to Spain in error and not to the shipping address I provided, I informed Brideslee.com of this and the package was sent back to China....to date October 13, 2012 I have not received my items and the company is trying to force me to pay the absurd US $45 fee to reship the package. Why am I expected to cover the cost of their error...I just want my money back and I am ready to explore all and every legal option to do so. I will advise anyone to stay away from this company....I am totally disappointed by this experience. "
"the dress is very pretty! it was done well...thank you"
"Wow! I am so impressed. I was pretty nervous after some of the reviews I read. But I am guessing people had unrealistic expectations. If you order a $200 dress don't expect it to be delivered and in the same fashion that someone who bought a $2000+ dress would get. My mom is a seamstress and I have to say I am so excited! The detail in the dress is amazing. It was wrinkled, but shipping was free. And it is no where as bad as I thought it would be. The dress looks like I bought a $2500 dress and even my fiance said he would pay that much for the dress if we saw it in a store. So if you are worried about making this decision from what you have read don't be worried. Just know that you are NOT paying $2000 + and if you remember that you will be ecstatic! Oh and I had my dress at my doorstep within 2 weeks."