"Kellie was very helpful with what I was looking for, the only thing is I am having difficulty try to geat my demandes on the alarms of geo fencing but I imagine we will get there one day with after service, I may not be able to explain what it is I really want or how to get it."

"I doesn't seem to hold a charge for a while it would be nice to have a way to hook it up to a vehicle power port"

"Yeees very accurate. I loved it the battery life was great..will recommend 10/10"

"Purchased the device via Amazon,
Activation was easy with assistance by calling Customer Service.
The device is working flawlessly."

"My Brickhouse purchase of Spark Nano 7 tracker does exactly what I expected and needed! It's very accurate and the reports are very detailed. I would definitely purchase this product again and certainly use Brickhouse Security for future purchases - their customer service rep (Belle) was very helpful and was able to answer my questions! "

"Belle lead me through the setting up process. She was patient and through even making sure I understood and knew what I need to know so I could use the software properly. She is a great service person!"

"It works great. Very satisfied with the device

Belle was very helpful"

"DO NOT TRUST THIS COMPANY OR THE PRICES THEY QUOTE ONLINE!!! I purchased an item from Brickhouse online. I received an e-mail asking for payment confirmation and replied immediately and followed up with a phone call. Customer service advised my payment was received and all was well including the next day shipping charge. After waiting to receive the product the following day, I called to follow up and was advised the product was being drop shipped from the supplier and it would arrive the next day by 8:00 PM. Shortly after that call, I received a call from Customer Service advising me of a "price spike" and that the products I ordered would cost me 50% more than what I had paid. I told them this was unacceptable and asked them to speak to a supervisor. The supervisor told me the same and said they would not honor the price quoted online.
I contacted the CEO/Founder Todd Morris directly to ask for his assistance. His response was: "This is a part that we very rarely sell and with the supply chain issues it is possible the price went up recently and we were not notified until we put in the order for you. I will ask my team to remove this part from our site and talk to the distributor because that is not how we want to do business. "
HOW DOES THEIR INABILITY TO KEEP THEIR WEBSITE UPDATED BECOME MY PROBLEM? They offered a price for a product and I accepted that offer. Sounds like a contract to me. They have not only breached the contract but also ruined their credibility to do business as a "trusted" company."

"Everything went well with my delivery "

"I’m very happy with the service I received from your company. My representative Belle Almario was very friendly and thorough with all the information she gave to me and made sure all my questions were answered. It was a pleasure talking with her "

"Customer service is excellent and product is great. "

"My husband and I purchased trackers as a safety precaution when we took a very long, cross-country motorcycle trip. Their accuracy was incredible. The peace-of-mind that they provided was a great comfort for us and our children. Since we only needed the gps service for a short time, we cancelled it when we returned home. The customer service representative and courteous and efficient, and didn't try a pushy up-sell, but rather assured us they would happily reactivate the units when we needed them again. I highly recommend this company and the gps trackers. "

"Bought 3 Dahua power supplies. When received, these were not Dahua power supplies but rather cheap knock offs you can buy all over web for a fraction of the cost. Will not do business with this company again."

"Bought a product and was told it would be two day shipping. They got paid and now we are looking at maybe get it in six days. I bet they don’t. Have asked for refund due to their lack Of help making sure what I ordered. They will Not until I-Receive the package. Well if it never shows then I’m out a few hundred dollars. They hired a company that can’t deliver and want help
To fix it. UPS shows up here daily. "

"Received my package but the item was missing "