"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"FIRT TIME IN BOATING. LIKE THE PRICES."
" they are great at what they do."
"They always seem to have what I need and the process is always streamlined, can't find yourself then just use the chat bot and it will do the work for you"
"it looks like you have what I need."
"I ran part numbers thru my PartsTree account with my 14% discount, then pasted the numbers here, Boats.net had more in stock and every part was lower priced PLUS free freight. PartsTree was $9.99 freight."
"Says in stock but takes over 2 weeks to get it"
"It’s been pending shipment for three days now when will it ship?"
“I'm sorry to hear about the delay in shipping your order. I see it shipped the day it was ordered, however seems to be lost in transit. Please contact our customer services to get a replacement or refund for this order. Thank you for your patience.”
"i bought the wrong water pump repair kit and i attempted to return it and i follow the instructions but there was no return button on the order status page. now i am out $40"
“Our agents are available to assist you Monday-Friday 8:00AM-7:00PM EST. If you need help, please do not hesitate to reach out to our team via phone at 877-473-4595 or you may chat with us via our website. We hope to hear from you in the future.”
"I asked for help in chat and in no time, had my answer! Great service."
"I HAD A GOOD EXPERIANCE WITH THE ONLINE CHAT PERSON LOOKING FOR PARTS, THANK YOU "
"Convenient shopping with great diagrams"
"Good selection and good prices "
"This purchase was very easy. Someone linked me this website with the item that I need for my boat and I simply had to press a few buttons."
"Needed an oil fill cap for my Merc 9.9, easy navigation, easy to add to cart, and simple checkout! "
"Easy to navigate, general shipping is pretty quick."
A rep from Boats.net, BrittanyBraswell, has responded:
“Thank you so much for reaching out to us. I see that order number has two parts that were not in stock and had to ordered in with Mercury, May 15th is the earliest they expect us to receive the two parts and then it can ship out. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
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