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Verified
5/5

2009-10-13

"100% recommended. I installed this baby on a P4 2.80 Ghz with 1Gb RAM and GNU/Linux Fedora 11 XFCE and it just worked, I didn't have to compile anything or download any driver or kernel tweeking. I booted the system and it was working, period.

I put it to work with Zoneminder and they got along great. The cameras are these old syscom/epcom and they worked like a charm.

Purchasing process (including shipping) was easy, reliable and on time. Two thumbs up Bluecherry.
"

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Verified
5/5

2009-09-10

"Converted two Geovision systems with their Linux based DVR cards and was surprised by how well it worked. They also have knowledgeable support."

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Verified
5/5

2009-08-29

"Although there was originally some delay in getting my order processed - the sales staff was easy to get in touch with and extremely helpful. They tracked down the problem with the drop shipment from the manufacturer and in the end (2-3 days), the order was sent next-day air - which ultimately arrived in the same time frame I expected the order to arrive via ground shipping.

The cameras (ACTi 4ACM-4201s) arrived in brand new, perfect condition. The order was exactly as expected. (this is always a concern of mine when ordering online from a store I've never used before). Especially when the cameras are so reasonably priced (sometimes that means that the store in not always on the up and up)

As far as the camera go - I'm happy with their performance so far. Though setup was not as straight forward as expected. In particular, these camera do not save settings unless you explicitly save and reboot the camera. A bit of a pain, but after a little while the setting never change...

I will definitely be using bluecherry again next time since the prices are right and you get what you ordered.
"

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Verified
5/5

2009-08-04

"Great store, great prices and great advice!

Everything was shipped promptly, and delivered exactly as ordered, with no "surprises" or disappointments.
"

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Verified
5/5

2009-07-30

"Excellent communication. Quick shipment of a non-stock item: TP-936WD-MIR."

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Verified
2/5

2006-06-29

"I did get what I ordered, however the communication was poor. It took two e-mails to get a response to a sales question, and no one was ever around for the live chat option. If there was adequate competition for the item I ordered, I probably would have purchased elsewhere. Overall, it wasn't a bad experience but it definitely was not the best in customer service."

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Verified
4/5

2006-03-07

"Fast responses and trustworthy communications
at first -- but that ended right after Bluecherry
acknowledged an exchange needed to be made.

Haven't given up hope for a good resolution, but
couldn't make a positive recommendation at this
point.

Update: In the end, it was all worked
out acceptably -- the exchange was made,
the replacement worked, and a part missing
when the replacement was shipped was
eventually supplied, after repeated requests.

Although I cannot say I felt like a valued
customer after the whole process, I might
consider Bluecherry again if they offered
the best price.
"

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Verified
5/5

2005-11-16

"We are a software development company and when we contacted Bluecherry they provided us with the information we needed.

All I can say is that they got the product to us in a prompt manner and that We appreciate their support and speed by which they serviced our order.

Thanks Curtis,
"

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Verified
5/5

2005-05-25

"Friendly/polite. Knowledgeable about the products I inquired about. Quick responses to email questions. Quick delivery."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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Overall web site
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Verified
5/5

2005-05-04

"Provided the product as advertised. Recieved the item in perfect condition and got it the day after I ordered it. Excellent."

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