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Verified
5/5

2010-05-14

"The Blue Iris security camera software is Great value at a discounted price. BlueCherry's automated purchasing service was very efficient. This is my second order and I would recommend BlueCherry to anyone looking for great, fast service at affordable prices. "

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Verified
5/5

2010-04-20

"I ordered the video capture card at 2:15 pm on the 19th, and it was processed within an hour. I received the card the next morning before 10 am. I have ordered other things from them in the past and I am a very happy customer."

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Verified
5/5

2010-04-06

"I was shopping online for a particular wireless router (AirLive G.Duo) with no success. After an e-mail inquiry to the manufacturer, I was referred to Bluecherry. As it turns out, this router is very new and Bluecherry is the only US reseller!
I called them hoping to order, but they hadn't yet stocked this particular router...spoke with Curtis Hall and he offered to add it to his next order from AirLive. Within a week I was able to purchase this "rare" router!
Communication with Bluecherry was excellent and purchasing problem free. Their technical expertise is a VALUE ADDED! HIGHLY RECOMMENDED!!!
"

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Verified
5/5

2010-04-02

"I ordered 2 of the Topica Cameras, at BlueCherry's suggestion and these things are awesome. Great quality (though the chinese manual leaves a bit to be desired)... day and night.
I am in the process of ordering another camera for another angle and I expect another great experience.
I had an issue with the order... the cameras were mis-marked. I sent an email late in the day and was surprized... I got a reply the same day. I sent another and just knew that it would be tomorrow... but no! Another fast reply.
This was only my second purchase from BlueCherry, but I promise it will not be my last.
UPDATE - Ordered another camera (KT&C KPC-300NH camera/3.6mm lens) at their suggestion and another fine camera and a great experience.
PjM - Austin, Texas
"

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Verified
5/5

2010-03-25

"Hello, I have ordered from BlueCherry about 3 to four times, on the first ordered i was amazed how fast i received my order. The second and third was the same way also shipping chg was very reasonable. I have ordered from the internet for severial years and never had that quick of service..from any suppliers
If you want a experance ORDER from BlueCherry

W Tyler Lott,,,Owensboro, KY 42301
"

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Verified
5/5

2010-03-12

"I can't say enough good things about Bluecherry! I've used them for cameras, capture cards and most recently their new 16-port Linux-based hardware compression DVR card. They're very responsive to questions, offer great installation and technical support and have some of the best prices around on solid gear. "

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Verified
5/5

2010-03-10

"Bluecherry is a great company with very helpful staff and quality products. I will continue to work with this fine establishment for all my CCTV needs."

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Verified
5/5

2010-01-29

"We purchased the 16 port video capture card to work with our new Zoneminder system. The card works as advertised. Bluecherry shipped quickly and we received the order sooner than expected. "

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Verified
5/5

2009-12-18

"The sales staff at bluecherry is top notch. When I began looking at home surveillance systems, I had no idea what I was doing. More than any other site I talked to, the sales staff at bluecherry was extremely patient and helpful. They helped guide my decision, and even accepted returns on equipment that didn't meet my exact needs. I definitely plan on doing business with them again.

Bluecherry's prices are hard to beat, but their real value is their customer service.
"

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Verified
5/5

2009-11-17

"Really fast and good customer service.
Shipping and packageing was good.

The only complaint I have is that one of the product that I ordered was no longer available, but it was still shown in the store.
"

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Verified
5/5

2009-11-17

"Good prices, great service, delivery in due time, very helpful real time chat customer care service.

However, the web site tracking system and automated e-mail messages are not very usefull or informative and are outdated (I received the shipping confirmation 5 days after the actual delivery !)
"

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Verified
2/5

2009-11-17

"Considerable research for a video surveillance program that could be used to monitor multiple manufacturers cameras led me to a software program and BlueCherry had the lowest price I could find. For price, Score 5 for Best for BlueCherry.

The description of the product on BlueCherry was the same as the one on manufacturer's web site and BlueCherry boasted about their immediate download. The product was ordered on Friday and the download was not available until late Monday. Perhaps BlueCherry had to wait on a license key from the manufacturer but there was no communication about that. So for delivery of product, score 1 for Poor. Adequate communication would have helped.

The product was described as supporting a multitude of cameras. The cameras I have are very popular commercial cameras but the product does not support audio as described. The BlueCherry discription is the same as the manufacturer's so BlueCherry may not know that cameras are not fully supported. So for accurate product description, score another 1 for Poor for the manufacturer and BlueCherry. (In fairness to BlueCherry, they may have had no way of knowing.)

When I had issues with product performance and could not get help from the manufacturer, I called BlueCherry for help or a refund. A refund was out of the question. They did help with getting a Ticket opened with the manufacturer but after two months, that still has not been resolved. For their willingness to stand behind the product, Score 0 for BlueCherry. But for at least contacting the manufacturer, they get a score of 4 for Better Than Average even if it has not helped. Overall, if you are looking for a good price for a box of widgets that will be packaged and shipped to you, you will probably get what you are looking for but do your research first to know what you want. And you will get a fair price. However, if you are downloading software, you are probably much better off going to the source or better yet, get a physical copy of the program and know that you can uninstall and reinstall if you have issues with the installation. With the program I got, you get one license key and once it is used, you cannot get another try even if there is are multiple glitches. ****@****
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Verified
5/5

2009-11-16

"My order arrived on time and the customer service responded promptly to an e-mail I sent re. my order.
Will definitely shop from Bluecherry in the future.
"

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Verified
5/5

2009-11-15

"Arrived at customs in just two days for 1/4 way round the world, superb. Export documentation all correct and well done. Well made cardboard box with custom foam packing to suit the product.
Good quality product, well made, correctly labelled, identifiers on ports, good accompanying correct english only documentation. Accurate and prompt response to installation queries on forums.
Missing audio adapter bracket. Responded to query immediately, and sent replacement.
Thoroughly recommended.
"

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Verified
5/5

2009-10-29

"One product I ordered was backordered, so they offered (I accepted) to upgrade to next better version for $10 extra. Shipped on time, products as described, will order from them again."

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