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Return/Replacement policy:
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Verified
5/5

2020-04-23

Excellent experience

"Very easy to "build" your product. Customer service was very friendly and helpful.
The 3 blinds fit perfectly and were delivery even before the due date.
"


Verified
5/5

2020-04-22

family roqm

"Perfect fit. Easy to install. Love the stringless"


Verified
1/5

2020-04-21

Waited 16 days to tell me the order was delayed. Not answering calls or emails

"I understand that the COVID-19 is affecting delivery, but when I ordered 16 days ago, they said no problems and promised delivery by now. Today, we get an email saying sorry, the factory is closed. Stayed on hold for 90 minutes before being hung up on, no response on emails. "


Rep reply posted 2020-05-06
A rep from Blinds.com, SocialCare, has responded:

“Hi Eric, I'm so sorry for the extended delay and how difficult it's been to receive assistance! Please send me a message at SocialCare@blinds.com with your phone number and order details and I'll look into this for you right away! -- Robin U., Blinds.com Social Care Team”


Verified
5/5

2020-04-20

Sewing Room shades

"My first experience with Blinds.com was so positive that I returned to them when I needed custom sized shades for for two short windows in my downstairs sewing room. They arrived in perfect condition and fit the windows perfectly. They look great. It is a wonderful buying experience with a high quality product offered. I will return again when I'm ready to tackle my next project."


Verified
5/5

2020-04-20

Quick service with helpful instructions for measuring

"The blinds came in record time, fit perfectly and were easy to install."


Verified
5/5

2020-04-20

Great Blinds

"Easy to order, great selection have purchased numerous blinds for my home through these guys and never been disappointed. This purchase was for the company I work for and I had the same great experience I have come to expect."


Verified
5/5

2020-04-20

Great experience!

"Wish I'd ordered from them a long time ago!!! Perfect fit and great quality!"


Verified
2/5

2020-04-19

still have no results from customer service

"I ordered 9 motorized blinds frm Blinds.com I had a blind damaged in shipping and one that was not programed correctly. It has been a month and I am still waiting on issues to be resolved. Customer service people have been friendly but they have not fixed the issues i have had."


Verified
5/5

2020-04-19

Great product at a great price

"I took advantage of one of the many sales blinds.com holds and got a good price on a set of Levelor blinds. They arrived in less than 10 days and were simple to install. The blinds are high quality and enhance the room where they are installed.
This is my 2nd or third order from blinds.com, I have had a good experience every time.
"


Verified
5/5

2020-04-19

Beautiful look - Easy install

"Everything from step by step measuring and the installation was so easy. Too easy in fact. The hardest part was choosing from the selection. They are so beautiful. Custom fit window treatments are the way to go. The shipping was pretty fast considering they're made specifically to fit my weird size windows. I just ordered (3) more sets for the living room and dining room. Can't want for them to arrive!"


Verified
5/5

2020-04-18

Customer service is good.

"Like to purchase my shade at this website. Quick delivery and no hassle to replace or exchange color if something go wrong."


Verified
5/5

2020-04-18

Exactly what I ordered!

"This company teaches you how to measure correctly and goes through each detail of the blinds with you on your order making it very hard to mess up. It was the first time that I even bought blinds online and they will definitely have a customer for life!
"


Verified
5/5

2020-04-18

100% SATISFACTION

"I made a mistake, they corrected it until I was 100% satisfied! ENOUGH SAID!!"


Verified
5/5

2020-04-18

Good Shades and Perfect Fit

"After taking measurements, I was able to order cellular shades online in one evening. Everything arrived on time and well packed. The shades were exactly as ordered and the installation was quite simple. They have only been hanging for a few weeks, so I can’t speak to their durability, bu they look great."


Verified
5/5

2020-04-18

Fit well, look good

"We absolutely measured X 3, then ordered. They fit perfectly"