"Bamboo Shades are beautiful. They match the blinds we got last year and they came early."
"Great customer service. Replacement pair received much quicker than estimated."
"Super easy to order & quick shipping!!"
"We were very pleased with ease of ordering & shipping updates. Easy to follow instructions helped with installation. Quality of product is impressive. "
"I purchased blinds for my new home and the process was easy, great selection and delivery was quick.
I had an issue with one set of blinds which I called customer service and they resolved the issue immediately. Great experience all around and will use them again as well as recommend.
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"I placed my order on 04/22/23. They came out to measure on 05/03/23. They guy who came out to measure made a mistake and added an extra window that didn't exist. He tried to correct it while he was here but was unable. Later that day, a blinds.com rep called to confirm the order, said he removed the extra window, and told me the blinds were going into production. I received an email that day confirming what he said and confirming my order. TWO DAYS LATER, I get a call from another advisor to confirm my order. I explained it had already been done two days earlier and referenced the email I got. The rep told me I got no such email because she was responsible for my order and had not sent it out. I told her I had and offered to forward my copy. Then she says she has fixed my order, which I didn't know was broken, and told me my blinds went into production. TWO WEEKS LATER, their web site shows my order is to be delivered between 05/16-05/19,2023. When I called 05/17/23, they have no record of anything. I asked for my money back and was told I'd have to wait two business days until they could confirm with the manufacturer that the blinds were not produced and to see if I could get a refund. So here I am almost a month after I scheduled the original order and I have nothing. I called again and spoke to a young lady named Felicia who told me she'd treat this order as her own. I got an email telling me my blinds will be here 05/19/23. She also gave me $100 refund for the aggravation. However, today is 05/19/23 and FedEx has received nothing. When I spoke to customer service, they told me that the blinds were arriving from overseas and we're still not released from customs. I was also told it could be anywhere from 7 to 15 business days before they would be released. At this point, I asked for my money back and was told no. When I asked to speak to a supervisor, I was told they would call me within one to two business days. Do yourself a favor, and do not deal with Blinds.com"
"As usual, perfect size, look and customer service! Everything I’ve come to expect from Blinds.com!"
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"Price was great, shipped early, love the new shutters nice quality. Easy for my son to install. Thank you. "
"Nice to work with and easy to Order
The web site walks you through placing it and each set or options
My Blinds shipped later but fit well
Install was easy but I used my own screws
It took some time to get it to pull down all the way - I just had to tug slowly and keep it up and down till it got worked in. "
"I called to check on the status of my exterior blind. The representative explained there was a delay in getting them but would see if he could get an earlier delivery date. He came back on and said he could not get the blinds any earlier. I asked if he could cancel the order? He said he would have to get approval to do this and would send me an email if they could. I did not hear from them so assumed it was going to be delivered. After i did not receive the order, I checked again and they informed me that the order was cancelled.
So I ordered the blinds from another company at a better price and a slightly faster delivery time. "
"The blinds were delivered in a timely manner and they look great in our kitchen window! Also, the price was decent since they were on sale when we purchased them. Thank you Blinds.com."
"Ordered solar roller shades and I had a problem with color not matching like I hoped. I was able to reorder different color, different way it rolled out and what side the cord was on. This project for a Kitchen glass sliding door. Now in white which is a neutral type due to type of material and both cords are in the center. Cords out of the way and I snapped off the plastic stoppers. 3% opening to let some light in and I can see outlines of trees ect. without the blazing sun ruining the floor and creating extra heat. Drapes hang above in a bump out area in kitchen and the roller shades are an inside mount."
"Perfect fit thanks to specific measuring instructions. Quality is very good."
"Shipped quickly and securely. Easy to install with good instructions. Recommended!"