"Charged me for everything I ordered but did not ship anything, a week later they said one item was on back order but still nothing has shipped even though I requested ship what you have twice now. Be careful purchasing here unless you are in no hurry and do not mind being charged before an item ships (witch I believe may be a felony in most states)."

"I ordered my insoles the in January and I got them today!! February 8th! 2 weeks after I ordered them I still had not recived them. So I called and they lost them in the factory. They shipped it on the 3rd finally! Not pleased. "

"I was satisfied with the service ,since the delivery was done without delay. The right product was delivered."

"I am very satisfied. It is not easy to find insoles in wide width. I had some custom made--for $400.00 and these work much better."

"Fast service and a good product. What more could I ask? A very satisfied customer am I!"

"I ordered a pair of Yaktrax on Dec. 30 and have yet to receive them. I have tried to call today several times but no answer. I really need these to be safe outside. I am 71 years old and have fallen twice this winter on black ice. I have ordered from you several times in the past years and never had a problem until now. I sincerely hope someone can help find where my order is as there is no tracking number on the order confirmation for me to track."

"I haven't received what I purchased."

"The insoles were just as described. Thanks"

"They need some logistics help. My order was shipped on December 27, I received it today, January 6. The order left their location in Tennessee and the went to kentuckty, from their to Georgia and then to North Carolina. Simple Usps would have likely been less expensive and certainly faster."

"I was told that my order would be delayed because they had a back order on the insoles I ordered."

"The items I ordered were out of stock. Probably two of the most popular colors of Superfeet insoles. I could buy them in town today and pay list price, but I can't afford to do that. It's nice to be able to save some money on these things, but sale items inventory should be kept up to provide good service to your customers. I need these insoles right now, but I have to wait for who knows how long. I'm not happy about it."

"This is the site for any athlete or person suffering from any type of foot injury or symptom. Being a runner I need quality insoles that prevent injury and absorb shock. They have top of the line brands for great prices and everything on their site is certified products I can trust. "

"I have used your products before.I should have gotten new insoles long ago!!! they really do help the pain in my feet."

"Even though I've been notified the items have been shipped it still has not been received."

"Haven't received shipment from Best Insoles."