"Thrilled to have a CyberPowerPC that runs like a charm and is absolute eye candy to look at. Completely recommend a CyberpowerPC to add to your gaming rig. "
"Shopping was easy. I did my research beforehand and ordered online and got the email to come pick up my order and they brought it out to the car. "
"i was completely satisfied with the product i received. The only issue was the delay on the delivery of it which was understandable given all the factors "
"One hour after placing order, I could not cancel a printer order even though the estimated delivery was for 9 days later. Have called customer support three times, chat and email. Told I could not cancel order after 30 minutes of placing it. Still trying to cancel three days later. Never will order from Best Buy again. Would have been so easy to cancel on Amazon. Would be willing to pay 10-20% more to not have to order from Best Buy again after this experience"
"I went in to look for a gaming desktop for my daughter. the gentleman working in that the department was very knowlegable and helpful. "
"I bought a cyber power PC from best buy and it's amazing!"
"Bought dishwasher at thanksgiving paid 961.00 got it installed by a plumber water won’t come into washer it is defective talked about itchatted with 10-12 people for a week they can’t pick it up have 50 different reasons won’t give me a refund will never buy from them again going to sue them and if anybody wants appliances go quality appliances they stand behind their appliances they don’t even deserve 1 star they should have zero
Led"
"STOP!!
Do not buy ANYTHING FROM BEST BUY!!! I’ve purchased thousands and thousands of dollars from Best Buy and has been an elite member for years and ALSO have geek squad membership. So if there was any thing called a SUPER MEMBER I WAS IT!! Not to mention I purchased extended warranties on all my products.
The issue: I purchased an 85” SONY TV WITH THE EXTENDED WARRANTY. I started having a pixelated problem during Covid i went to the store, It was DURING my warranty period and they informed me there was no service being rendered at this time because no one was going into customer homes. I went back TWICE DURING my warranty period. But for the same answer. After the store open back up to the public with out the lines out front. I went BACK in to my SAME sale guy. Asked him can I finally get this pixel problem with this 85” SONY fixed? He came back and told me I was NOW out of warranty and Best Buy would NO LONGER SERVICE MY TELEVISION OR HONOR MY EXTENDED WARRANTY! Worst customer service at the Pembroke Pines Florida store don’t buy ANYTHING THERE!
Mind you, I own a small two small businesses here in the area and will put up a notice to ALL MY CUSTOMERS NEVER SHOP FOR MAJOR APPLIANCES AT BEST BUY!!! Also as a matter of fact I will be closing my store credit card as well!!! Worst retailer EVER!!!"
"One of the best purchases and help i've had during the things going on in the world great affordable gaming pc and easy to build on if you wanted to upgrade anything in the future."
"“On 12/10/2021, I ordered a Samsung electric range and cord for Best Buy in Yuma, AZ for $850. I only placed this order after being guaranteed that it would be delivered on 12/23/2021. I received several emails stating that my order was on the way. On 12/23/2021, I received a call from Best Buy and was told that they did not have my range, didn't know where it was or if it would ever come? I panicked and went to the store. I was then told by a Manager that they didn't know what happened and had canceled the order. I was told that I would receive a refund in one (1) business day for the range and that the cord had to be placed back into stock for me to get a refund. I went home livid. Then I started doing research on Best Buy's return policy and learned that it actually takes 7 to 10 business days. I panicked because I needed this money for Christmas. I called Best Buy's customer service department 3 times and was told everything from I canceled the order which I did not, Chase debit cards don't work at Best Buy (they had no problem withdrawaling the funds), to if you are that unhappy sir, shop somewhere else. I reported the situation to Chase who is going to resolve the issue for me. Bottom line, if you buy from Best Buy and have an issue, Good luck, they are not going to help! I will NEVER shop there again"
"Great Cyber Power PC!! Love it !"
"My wife came in to best buy at the Chesapeake Square location and wanted to purchase 2 pairs of samsung earbuds from then but she specifically asked the sales employee if she could exchange them if they're defective. Employee said yes without any issues even though the sale was through samsung but had to be picked up at that best buy location. She asked before the purchase and when she picked both pairs up, one of them were defective so she went back to best buy to exchange them for another pair and manager said that we would have to go through samsung. Manager said that we will train their employees better on the policies and simply apologized. This is the last time we will be shopping there. The worse experience to date."
"Great computer and customer service would recommend "
"bought a prebuilt pc from bestbuy recently with fully thinking i was gonna be returning it shortly after but boy was i wrong i was blown away the quality of the build and the performance of it as well will def buy from them again in the future"
"great service! fast and easy!"