"Placed order on a Saturday (none work day). Order confirmed on Monday with tracking number. Order received on Wednesday. Received exactly what was ordered with no additional contacts from company. Excellent seller. Would purchase from this seller again. 5*****"
"The product itself was ok, but I had very bad experience with them. They mixed up two orders and I received somebody's order while the other person received mine package.
After contacting them they told us to ship the packages to each other. They didn't even bother to cover the shipping fee, which was low, but still, I needed go to post office, and I got my package after two weeks instead of 3-5 days. After shipping the package to other customer, they didnt bother responding to futher e-mails."
"Excellent price and items were promptly delivered. Incorrectly received an email stating there was a processing error but that was cleared up with quick phone call. "
"This place [bestpriveaudiovideo] has changed for the BAD!
Having bought over $4k in camera gear from them before with no problems decided to use them again {same C.C. and POB}. What a bad choice on my part...
Placed an order for a Canon 20d on Monday {they said it was in stock} , my credit card was charged within 3 hours. For the next two days there was there was no status on there web site, then it said there was a problem with the order and to contact them.
It only took two minutes to get to the a semi rude lady who preceded to go from one excuse to the next mostly trying to blame the credit card company, the final excuse was that they would not ship to a different state then my billing address {my address is a POB} I am a full time RVer and travel a lot. The credit card Co. told me there was no problem with my account and no one had called them. They [bestprice] then took 2 days to credit my account.
Would I buy recommend them or buy form the again no and
h#$% NO.
tony l
"
"Placed order on the phone to insure it was in stock, shipped next day with tracking number, free ground shipping received in 3 business days, great transaction."
"BestPriceAudioVideo.com was competitive with their pricing for the Harman/Kardon AVR635 receiver. I ordered it after finding out they had it for the same price as J&R (was going to order from J&R except J&R's website was down for maintenance). Shipping was extremely fast with ground shipping getting my receiver to me in 3 days, oh and did I mention that shipping was free? I was impressed with their service and their products. Will be a repeat customer."
"Ordered camera, photo printer and camera case Friday morning by phone. Pleasant folks. No hard sell. Order shipped same day and arrived Tues (Ohio to MD). They forget to include the invoice. I called & they emailed it promptly. I would definitely do business with these folks again."
"These guys are great. Might not always have the cheapest price, but what they do have is, honest, reliable customer service,unlike some of the other 'internet dealers'out there. My latest order went smooth, and item was shipped fast."
"Because of the excellent ratings here and at Bizrate, I decided to buy from BPAV even though there were a few other places that were slightly less expensive. Everything went smoothly and easily. No calls from them for upselling. Ordered on 4/19 and received 4/25 with free ground shipping. Was easily able to track order via website. Item (Rebel XT) packaged well with all accessories included and US warranty. Definitely topnotch."
"I ordered a Canon A700 digital camera on Tuesday and it arrived on Friday. No hassles, callbacks, order verification problems at all. Very fast service for a free shipping purchase. One factor in their favor was being Ohio based. After all the horror stories about Brooklyn based camera dealers, I hoped they might be good to deal with and they were.
Their selection has a limited selection of products but if they have it, I recommend them.
The only suggestion I would make is that an email when the product actually ships would be an improvement."
"Spoke on the phone w. Joe to purchase a camera. The store is located on the Westside of Cleveland, has been in business for more than 10 years, both a storefront and an Internet presence. Joe was very, very helpful, pointing out the *disadvantage* of purchasing some extra equipment and got me to be very economical. He won a customer for life! --Bob"
"I am very pleased with my purchase. I ordered the camera on Wed the 8th and recieved in the following monday. Camera looks good, it appears to be brand new and it works fine. Thank you for giving me a good online shopping experience, I was kinda nervous but this store treated me right. I would recommend it to anyone. Thank You!"
"After a very disappointing experience with Profeel Video I continued my search for a Canon Optura 60 mini-dv camcorder. I found Best Price on Bizrate, read their many positive customer reviews and decided to give them a try. What an easy transaction. After placing my order on-line I was e-mailed an order confirmation instantly, since it was a Saturday I recieved my shipping confirmation and tracking number on Monday morning. Today is Wednesday and my camera arrived as promised. FREE SHIPPING!! No pushy salesperson called to verify my order and try to upsale me on overpriced items, no e-mails telling me to call them, nothing. It was wonderful. I will definitely give these guys another try for purchases in the future."
"I ordered a digital camera from this company based on their rating and their great price. There was a problem with my credit card info due to a recent move, which delayed the transaction a couple of days. I was disappointed that it took longer to get my camera, but glad that they took the time to make sure this wasn't a case of credit card fraud. The woman I spoke with on the phone to clear this problem up was very courteous and helpful. There was no effort to try to sell me additional items.
Once the credit card problem was cleared up, my camera shipped the same day. They had the best price, and very good service. I would definitely order from them again."
"Based on their "About Us" link and their low price I was convinced this was the place to order my new digital camera. I was right. I ordered online on Wed. just before 1:00pm and paid the extra fee to expedite the order to ship the same day. The confirmation order page timed out twice so I was not sure if the order went through. I called their toll free number to verify the order. The man was very pleasant and confirmed the order with no pressure to buy anything else. I mentioned that it may have been submitted twice. He said it wasn't but if it was he would be glad to cancel the duplicate order. It was delivered on Fri. since UPS Ground is a two day delivery point from Ohio to my home."