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1/5

2014-02-18

"I made an order with this company and after reading reviews on the internet I called to cancel. Plus he kept changing my order , never gave me a confirmation number. When I cancelled he called me a b...h three times and then used the f word. Then had the nerve to ask me why I cancelled . No one needs to be treated this way by a business. He has my credit card info so I'm still worried but my credit card company said not to be. If you want to be called names he is your guy."

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Verified
1/5

2013-07-11

"What a rip off.

Purchased a Nikon AW100 waterproof camera. They notified me that the battery and charger did not come with the camera. Sold me one for 30.00 and a charger for 10.00. kept telling me how good a deal I was getting. I checked with Nikon and found that all their cameras come with batteries and chargers.

Called Best Choice back and guy stated that if I wanted to cancel the orcer there would be a 15% re-stocking fee. I never had camera delivered and they were to have it recalled after sending me paperwork. Never responded with paperwork. I am at present disputing charges they put on my credit card. Never have dealt with such a devious company.

DON'T MAKE A MISTAKE BY ORDERING ANYTHING FROM THE COMPANY. BY THE TIME THEY WERE DONE ADDING EXTRAS ON THE ORDER FOR ITEMS THAT SHOULD HAVE BEEN INCLUDED THE PRICE HAD INCREASED $60.00.
"

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Verified
1/5

2006-05-30

"After reading a lot of reviews, not one good one and I looooked. I guess now, after much frustation to get my camera bag "VPCB60" and High Speed SD Memory 128MB "SDMB128", order number 815456, I should feel VERY lucky I did receive my camara as ordered. I am in agreements with all other reviews this is a lousy company and should be deleted from the internet!!"

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Verified
1/5

2005-12-23

"Dishonest, unscrupulous, crooked. Charged my card, never shipped the camera. Lied about its availability. Sent a cheap camera bag instead and claimed that a camera was packed inside. No packing slip or invoice, just "Digital Camera" in the corner of the address label. Lied to Amex when they tried to resolve the dispute."

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Verified
1/5

2005-09-15

"I ordered a Minolta Dimage A200 which had a very competitive price. But my order status kept saying "Not processed", and they didn't reply to emails or answer the phone. Then I read the poor reviews on resellerratings.com and decided to cancel my visa card. The store is obviously run by the same crooks as cameraunlimited.com, because I could log in to both sites and see the same order..."

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Verified
1/5

2005-07-27

"Update as of August 18, I have had absolutely no contact from the company. No merchandise was ever sent. No written acknowledgement of any kind either of the original order or the cancellation. My original assessment of this outfit stands as written below; in my judgement they are a scam and let the buyer beware.
In my judgement the company should be renamed 'WorstChoiceDigital'. They appear to be a scam. I ordered a Fuji S3 over the phone. They gave me an order number but said they could not give me any shipping/order confirmation because their system was down. They immediately charge my credit card for an amount that was completely different than the advertised price and the charge was made under a different name. I called the next day requesting order status and a shipping tracking number. The individual I spoke with was very impolite, gave me a delivery date but no tracking information. The delivery date passed and when I called the next day during business hours there was a recording that they were closed. I have since sent an e-mail canceling my order and instructed my credit card that I dispute the charge. I would counsel anyone not to do any business with this company or their alias company 'Cameras Unlimited'.
"

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Verified
1/5

2005-07-25

"BEST CHOICE DIGITAL SUCKS! Not really what I want to say, but cussing might make me feel better… Great price on an Olympus C8080 only $349, but customer service is completely lacking. I have NEVER been treated this poorly. NO return calls or emails, no contact what-so-ever for 3 weeks! Oh, by the way I still have not received my camera. DO NOT ORDER FROM THIS COMPANY!!!!! "

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Ease of ordering online
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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Making decisions on their own
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Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Verified
1/5

2005-07-20

"This company is a complete scam. I ordered a Sony Dsc-T1 @ a great price of $249 (about 30-40 cheaper than everyone else)

Not surprisingly, the first couple of (7) days I called to get the tracking information, they said I would have it emailed to me.
Of course this email never came, so when I noticed they had charged my credit card without any form of shipping receipt, I called back to cancel.

Following a 35 minute hold, a man answered brought up my account and said that it had been "processed".
I said that I wanted it canceled if they could not produce a tracking number, he said that will take 24-48 hours to get from the shipper. I informed him that I had been waiting for 7 days to get this info from the shipper and that I wanted it canceled.
He promtly told me "Read our policy, I'm not canceling the order, go F*ck off"

Thats what you can expect when you order with these losers. www.notalenta$$clowns.com
"

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Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Resolving problems
Making decisions on their own
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Being knowledgeable
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Verified
1/5

2005-07-12

"I dont know why Im posting this, I read the history of this "merchant" and everyone else has it pretty well summed up. I ordered a 3-CCD Panasonic camcorder for $619, theyre 8 or 900 everywhere else... that shouldve tipped me off but a good deal is hard to resist. I got the email to call, did so, high pressure sales. The guy goes, "sir, everyone buys this extra battery" I said, "Really? I dont." He didnt say it was international model or anything but said if I bought the carrying case Id get rush shipping included. The price wasnt bad so I said OK, 2 weeks later I still didnt have it and my card hadnt been charged either. I called and they said it had been shipped and Id get it in two days. Well 4 business days later I found this website and immediately called my bank and reported my card lost/stolen. Then I called bestchoicedigital and asked if it had shipped, "No, sir, we're sorry there's been a billing error, but if you use your AmEx card we'll throw in a such and such for only $100...", "nope, just cancel my order please", "OK, your order's cancelled". He said that a little too quick, and Im glad I had my card cancelled anyway."

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Verified
1/5

2005-07-05

"After one month from placing the order, which BTW didn't go smooth as they tried to make me buy a more expensive item, I called to ask when I'll get the camera, only to be told that it was discontinued.
This was after I requested a tracking number by email and never got it.
Since my call was only a few minutes ago, I don't even know if they didn't charge my credit card.
"

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Verified
1/5

2005-06-21

"OMG!!! Do Not order from this company. On June 8 I placed an order for a camera. I was told it would ship in 1-2 business days. On June 20 I still had not received my order. I called to ask for a tracking number and was told there wasn't one. When I asked if it had shipped they said they couldn't tell me that. I then asked for them to fax me an order confirmation and they said they don't have a fax machine and that I should know what I ordered. When I told them that was unacceptable they asked me what was up my ass! I said nothing, I'm just worried that I'm being scammed and that my order is never coming. I was then told I was being paranoid. Well, I should be because they charged my credit card the same day I ordered, but for more than they should have. I have called numerous times and have been treated very rudely and swore at too many times to count. Finally after many, many requests I was emailed a copy of my order. It was very generic and still didn't say if my order was shipped!! Still no tracking number, only says: Ship Via USPS Priority. Hmmm. Doubtful. (NOTE: doesn't say Shipped) I called and told them to cancel the order and credit back my credit card and was told it was against their policy to do that, since the item had been shipped. Gee, before they told me they couldn't tell me if it had shipped or not. Every person I talked to gave me a different story. I am still in the process of trying to resolve this matter. I will post an update as soon as I have one. "

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Verified
1/5

2005-06-15

"Do not buy from this store. They are a scam and a ripoff. I placed an order for a DCR-DVD92 camcorder from their website on 5/27/05 and received a confirmation for my order on 6/3/05 (6 days later) and the confirmation had increased the price from $418.99 to $609.09 and advised that my order did not include the battery and a/c adapter. I immediately called in to cancel my order and was greeted by a rude customer service rep and was told my order was cancelled. On 6/13 my bank statement showed a charge for the item I had cancelled prior to this date and I contacted the customer service number again and placed on hold for 15 minutes only to be greeted by another rude rep (Zachary) telling me that the order was never cancelled and I tried to resolve the issue with him and he stated that he really didn't care what I said. He will not cancel the order and he will ship it. Told me just deal with it !!! I called my bank right away and explained to them the highway robbery I just experienced and they started an investigation of this company and it's dealings. I also have submitted this to the Federal Trade Commission and Better Business Bureau of my State."

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being knowledgeable
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1/5

2005-05-30

"I called today 5/30/05 to purchase the DVX 100a camera , the camera is listed at $1599 (includes rebate of $300) however, I was suspicious because the camera retails elsewhere for $3000. I asked the sales person over the phone what the camera came with, he said ONLY a small battery. (Camera should come with Charger and battery, and cables) And the sales guy was VERY rude, and short with me over the phone.

This is the Key point to BEWARE of this place. When you call the 800# they don't say Hi, thanks for calling Best Choice Digital, they just say. "Can I help you". No company name is EVER mentioned.

STAY AWAY!! Spend the money and go to B an H photo.

BestChoice Digital is the Worst Choice!! The camera is not only used, but probably stolen with fake serial numbers.
"

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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-05-27

"I know I'm just another in the stack of bad reviews, but I'll say it again...DO NOT BUY FROM THESE GUYS!!! I too received the shipping from Japan excuse, but only after I called 4 times over a month's time, then twice in a row one day and told them their stories didn't match. It took 1 month after the expected ship date to figure out that I was never going to receive my camera. The rating company on their site has got to be a a load of BS because on the site it says they have 3 stars, and I read some of the reviews...guess what? no bad ones. =) Funny, saying as though they can't even get one star on this site. The prices look appealling and tease you into trying their services, but it's worth it to pay more and not have to listen to hold music for 3 wasted hours (at least) of your life. "

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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1/5

2005-05-17

"I decided to try purchasing from this company despite the fact that it was reviewed badly. They had a Nikon Coolscan 5000 ED listed at $750 when other companies list it at $900 to $1100. I called first to ensure that it was in stock. They said yes. I later purchased the product via the internet so that I could get a printed receipt. Sure enough... they called the next day to 'verify' my order. What they wanted me to do was purchase a 3 to 5 year warranty because they said it didn't have any warranty with it. They then told me it would be 3 to 5 months before the product was shipped. The man on the phone (Chris at extension 242) was very rude. This is certainly a scam business that I would not recommend no matter what the supposed savings. I called Chris back and cancelled my order. They appeared happy to see me go because of the fact that I didn't buy into their extended warranty scam. He also lied and said that the scanner came with absolutely no warranty from Nikon -- I know that this is not correct."

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site