ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-04-01

"I had made an order for a Steelseries v2 headset, I had gotten an E-mail confirmation and after that no contact at all.

Three days passed and I sent an E-mail requesting information on the order for a tracking number or anything at all, no response.

Six days later I sent another E-mail to finally get a response the next morning saying that my order did not go through though my payment is a hold that my bank account issued.

I payed through Paypal and Ben's outlet has had possession my money since the 25th of March. I was lied to and I feel that there is some VERY SHADY business methods going on at Ben's Outlet.

I will not ever purchase again from here nor recommend it to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-31

"I will never again purchase anything from this merchandiser again!! We received an item that did not work from day one. Received an email saying to return the item for credit. It cost me $27 to return an item that never worked, and they did not have a replacement in stock. I think their business is a scam. Buyer beware. Very poor communication from the merchandiser. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-03-23

"Ordered Belkin Dual-Band N600 wireless router (New Gen) for $39.99, but what I received was a Old gen Belkin Dual-Band wireless router. After a few emails with the Bensoutlet, they promised to send a prepaid shipping label to return the router, but was never sent. Now I am stuck with a router for which I overpaid or I have to pay for return shipping. Very fraudulent business practices. Be very careful shopping with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-21

"Hi! I'm very satisfied with my order from Ben's Outlet
I received it 2days ago.Thank you for your service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-20

"I ordered two bed bug mattress protectors on ben's outlet and it arrived super quick! Pleased with their service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-19

"it sucks, slowest shipping and bad cstomer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-03-05

"Buyer Beware!!! We purchased a laptop here and was severly disapppointed. Upon receiving the laptop, the mousepad was unsecure and the computer would constantly freeze the display and lock up the computer. The wireless component of the computer never did work. We finally gave up trying to get any resolution to the problem and ended up spending over $500.00 for something that was "refurbished" but definately not in working order and has never been functional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-03

"On the date below I ordered and Premium home teeth whitening system, and a couple of packs of florescent spiral light bulbs. I am extremely satisfied with these products. They worked exactly as advertised! Over the past couple of years from Ben's Outlet and have yet to be disappointed with any of the products. I really do recommend Ben's Outlet to my family and friends. I know for a fact some have ordered merchandise.
Just keep up the good work, quality merchandise at unbelievably low prices. I am a customer for life.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-03

"I have ordered from Ben's outlet numerous times and the merchandise is very high quality. Delivery time is also great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-02

"I have been looking to purchase an up-to-date: Wireless/Cellular Router With 2 External Antennas & WEP/WPA Encryption. Being on a fixed income I have a tight budget.
anyway, had a coupon for 1.00 off, the router saved me an average of about 40.00 after research.
I noticed also my cell phone used same radio freq as router, so I decided to grab the offer, free shipping 7-10 days ok for me!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-02

"Great products, prices and best of all free shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-01

"Memorex Wii Premium Starter Kit - Wireless Induction Charging, 2 Rechargeable Batteries & Wireless Sensor Bar!

Has worked flawlessly with the Wii Santa brought at Christmas. Love that it is an inductive charger no wires or Plugs, the included cable is also very nice and does provide a better Picture that the Std one taht came with the Wii. We have not used the Wireless bar - have no Need yet.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-01

"Great products and excellent price. Where else can you get 5 pack of earphones for 3 bucks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-01

"This is my first order from Ben's Outlet, and I was very satisfied. The order came quickly without any problems. The low prices and free shipping will have me ordering again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-01

"It's great......................................"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A