"Overall it was good. It could have been more organized, there were shoes everywhere on the sides of the aisles."
"BEALLS is the most helpful affordable store I've ever been to wonderful place to feel comfortable and shop"
"The employees are always friendly!"
"My experience today was terrible and will not be returning to this store. The associates were rude and not helpful at all!! I had a Clinique Bonus that I earned on December 12, 2016. The store told me that they had to keep my product that I purchased until the free-gift came in. They took my number down and I was told they would call me when it came in. Over a month later I go in today to pick it up and they said someone had already picked it up, Associate called and someone picked it up. Well obviously it wasn't me. I had to wait 10 minutes before they decided to find the product and gift and gave it to me. Then I had to return the product and then purchase it again. Not to mention that this was the third time in and hour and 1/2 that I had been in the store checking. The first time the associate was on a conference call and couldn't help me, the next time the lady was so rude to me, the store manager and co-worker. This store is a JOKE. This store is one of the FEW stores we have to shop in our little town. There is no excuse for this customer service.... I will shop online from now on..."
"Usually very bad experience."
"I was never greeted and it took 15 minutes to check out. Robin and Lori were too busy trying to print a mark down list instead of waiting on the line of customers trying to check out. They were hollering across he store about where to go. Lori was too busy trying to help Robin instead of helping her customers. She was the only person checking in the front or at all for what I could tell. Robin was on her cell phone and never tried to wait on a single customer. Poorly staffed and terrible customer service. I will never step foot back in that store."
"we enjoyed shoping at your store"
"It was ok but I couldn't use the coupons on my first purchase."
"***ociates are very friendly and helpful and, variety is great. I am a clearance shopper or sale shopper and I almost always find plenty to choose from."
"Great prices and clothing available."
"I'm not happy with the store located at 677 hurst street in center Texas 75974 at all.. I'm not exaggerating but it seems like every time I go no one helps me with my needs. I went today to buy a cologne for my husband and I ask for a bag that always comes with a purchase..but every time they say the run out or bags didn't come with the cologne..it is very upsetting that I wasn't treated with respect. I know it can be crazy during Christmas but I think customers comes first..I didn't like the way they replied to my question. I don't want to go to that store again. I do my payments online because I don't want to go in that store."
"I enjoy coming to Bealls, associates are very helpful. They would go out of their way to help you, I am always looking forward to visit."
A rep from Bealls, Center, TX, , has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”