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Product & services pricing
4.62/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.65/5
Customer service:
4.75/5
Return/Replacement policy:
4.62/5
Featured Review


Verified
5/5

2022-12-24

Excellent Support!

"I requested a price adjustment post-sale, and Angela Z. was most helpful. By policy, they did not have to adjust the price, but they worked with me to meet in the middle. What great customer service! "

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Verified
5/5

2022-12-22

I just wanted to say how helpful Lariza Torres-Garcia was at helping me.

"Your company is so lucky to have someone as as pleasant and smart as her. She resolved my issue promply.
Thank you
kevin
"


Verified
5/5

2022-12-21

They costumer service is amazing

"They costumer service is amazing, they would go above and beyond to help you resolve your issue! Special thanks to Angela!"

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Verified
5/5

2022-12-18

Helpful customer service

"Angela Z was very helpful in quickly resolving an issue with freight damage."

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Verified
5/5

2022-12-15

Great Customer Service

"My package was lost in the mail and the customer service I received to get another one was exceptional! I would use this company again for sure!"

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Verified
5/5

2022-12-14

Got a Great Camera But the Flash was not that great

"I purchased a Sony ZV-E10 Camera with a bunch of accessories as a package for Cyber Monday and I was extremely happy with what I got from Beach Camera. The Flash in the bundle did not seem to work, so I contacted Beach Camera and got an email back from Angela Z. She informed me that they don't have knowledge on the item, and to contact the manufacturer. I took her advice, and once I informed her that I couldn't get the manufacturer to cooperate, she was more than happy to offer me a refund for the Flash so I could purchase a new one. Beach Camera got me what I wanted, and the customer service was top notch!"

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Verified
5/5

2022-12-13

Great customer service

"We had the opportunity to work with Angela Z and she gave us the best customer service. We enjoyed working with them ."

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Verified
5/5

2022-12-11

Great Experience

"BuyDig not only had agreat price but Angela in customer service was very helpful when I had an issue."

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Verified
4/5

2022-12-11

Angela Zambrano

"From Angela Zambrano texts she was polite, courteous. She worked with me on my order till a fair resolution was reached.

Customer
Mollie Hopkins
"

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Verified
5/5

2022-12-11

Awesome!

"They were very responsive and helpful. Highly recommend. "

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Verified
5/5

2022-12-10

I had a very nice rep that was very helpful

"I had a very nice rep that was very helpful"

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Verified
4/5

2022-12-08

Lariza is Fantastic!

"Had a somewhat complicated experience with Beach Camera via Amazon. Online customer service was not very helpful and frustrating. However, when I actually called the store, which I had to do a on a number of occasions with this case, it was MUCH better. I called costumer service on several occasions to remedy the return and purchase of another TV and Lariza was really phenomenal each time. She worked hard and assured amazing customer service. We were able to return our tv without issue and successfully purchase the upgrade we were looking for after her specific help. In addition, the new tv arrived and is wonderful. I know customer service can be a really thankless job much of the time and can be especially hard during the busy shopping seasons. i SO appreciated Lariza's professionalism, dedication to problem solving and providing an excellent customer experience.
"

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Verified
5/5

2022-12-08

Flexible Customer Service

"I found myself with a product which worked perfectly well, and which did what I expected it would do. But due to unforeseen circumstances, I found myself no longer needing the product. After communicating with customer service, we were ultimately able to arrive at an agreement which benefited us both. Thank you"

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Verified
5/5

2022-12-08

Quality Service

"They were super easy to talk to. Very responsive and even offered a discount on the item I was going to return. Great company! Thank you for the help. "

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Verified
5/5

2022-12-06

Great customer service

"I ordered on Amazon and had a problem and Angela Z was a great help. Thanks"