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Product & services pricing
4.62/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.65/5
Customer service:
4.75/5
Return/Replacement policy:
4.62/5
Featured Review


Verified
5/5

2022-11-10

Angela is great

"Angela helped me out with a great deal on a TV and did her best to give me the most lucrative offer possible to keep the tv instead of returning it. "

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Verified
5/5

2022-11-07

Experience with Beach Camera

"I purchased a refurbished Samsung Premier Laser TV from Beach Camera. The item was in great condition without any issues. It came with the original packaging and still has a company warranty. They offered me the price on the market! It was a satisfying experience!!

Also, Christian, one of their customer experience employees, was very kind and helpful throughout the process of this purchase.

Strongly suggested.
"

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Verified
5/5

2022-11-03

Great transaction, excellent pricing, customer experience agents are genuinely excited to resolve any issues.

"I recently purchased a large television from BuyDig / Beach Camera. I had tracking within 24 hours and it arrived three days later, double boxed and in perfect condition.

I had one minor issue with the sale, and Christian J. in Customer Experience was eager and willing to resolve things, and quite honestly went above and beyond. I know it sounds cliche, but I certainly wasn't expecting this level of service from an online retailer. They really do strive for customer satisfaction, and it feels like the are empowered to do so without roadblocks or jumping through hoops.
"

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Verified
5/5

2022-10-27

Great post-sale customer service

"Great customer service! Overall a good experience. "


Verified
5/5

2022-10-25

Great customer service!

"Angela Z. is without a doubt the best customer service agent I have ever encountered. She patiently navigated through my situation with me and answered all of my questions knowledgeably and kindly. Thank you Angela Z.!!"

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Verified
5/5

2022-10-19

Great Experience with Beach Camera

"Beach Camera exceeded my expectations regarding a return issue. The Customer Service Representative was Angela Z. Angela was very kind, caring and professional. My issue was resolved in a professional and timely fashion. I look forward to dealing with Beach Camera again."

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Verified
5/5

2022-10-14

A great experience

"A different variant of the product ordered was shipped however they were helpful in resolving the issue. Service rep Angela was a great help and I am satisfied. Cannot recommend this seller more!! "

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Verified
5/5

2022-10-13

Customer support

"Angela Zambrano have wonderful customer support! Very quick, responsive, very helpful. "

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Verified
5/5

2022-10-12

Great product at great price

"No wonder Beach is so highly rated online. Their price is highly competitive, even beats Amazon. Customer services is top-notch - Angela Zambrano is super helpful. "


Verified
5/5

2022-10-11

Fantastic Seller

"Everything came as faster than expected and they even gave me a discount. Yanill T. was fantastic, excellent communication!"

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Verified
5/5

2022-10-07

Thanks for the consideration

"I am very happy that you have decided to price match this item thanks "

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Verified
5/5

2022-10-03

Excellent Customer Experience

"Bought a new microwave from Beach Camera that unfortunately had a dent on the visible side. The support from the customer experience team was excellent from first contact to resolution. Thank you Yanill T., Romel I., and Angela Z.! With customer support and focus like this, I would recommend buying from Beach Camera to anyone who asks! "

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Verified
5/5

2022-09-29

Great!

"Good price, and customer service really cares."

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Verified
3/5

2022-09-29

Confused in Wisconsin

"I don't know what exactly happened with my order. but I was sent the wrong item, was able to keep the item sent by mistake for a little discount off what I originally paid. And still never got answer on what had happened with the item that I ordered or why they just wouldn't let me return the wrong item for exchange. "

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Verified
5/5

2022-09-28

Fast Shipping

"I received my order in 2 business days. The customer service rep Tejada, Yanill was great as they answered all my questions
and got my Superbox up and running. It was also the best price it was $50 cheaper and came with a wireless keyboard.
"

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