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Verified
1/5

2011-12-01

"Ordered a Jawbone headset... got the it shipped mail two days later. A month later I still have not gotten the item. Contacted them and they confirmed the mailing address, tried to use thier USPS tracking number and it doesn't give me any info, contact them again. Get a messaging saying they are sorry thier records show it was recieved 15 days ago. Takes them 3 to 4 days to answer emails. DO NOT TRUST THEM!"

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Verified
1/5

2011-11-09

"I ordered a 40 pack of "Duracell" batteries on 10/21/2011 from a Woot deal of the day. As of 11/9/2011, I have yet to get any shipping confirmation of the order but the Paypal was deducted the day I placed the order. I emailed them yesterday (11/8/2011) but have not received a response. I'm going to call them later they now have a phone number, ***-***-**** Monday - Friday, 8am - 5pm PST.
I should have checked Reseller Ratings before I placed the order...I could have bought from a different company that actually delivers in a timely fashion. Now I'm skeptical that I will recieve "Duracell" branded batteries.
*UPDATE:
I ended up cancelling the order. BeDeals at least responded to the cancelation request and refunded my money in a timely manner.
*update:
on 12/19/11 Ryan QA from bedeals.com contacted me via RR. He attempted to do the right thing and make things better. Seeing that I have already cancelled the order placed 60 days ago, there is not much I wish to discuss or anything he can "make right". Thank you for the effort though Ryan. It will definetely impact my decision in a future purchase.
"

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Verified
3/5

2011-11-05

"I ordered 2 packs of 40 NEW Duracell batteries from bedeals. I finally got the shipment, about two weeks later. It was two boxes of approximately 40 batteries in each. The batters all say "NOT FOR RESALE" "FOR ORIGINAL EQUIPMENT ONLY". Some of the batters are not even Duracell. What the hell is this? It looks like they are opening expired merchandise and swiping the batters that are included and sent them. Lots of the batteries are expired. I have yet to try any of them out. They might blow up my equipment! I went through woot.com to get to this retailer. Never doing any shopping with Bedeals.com again. I am going to try to advertise their fraud to everyone I can as well. Beware of this seller.

UPDATE as of 12/21/2011
I was contacted by customer service and given a refund. I changed my rating to 3 stars as not being satisfied or dissatisfied because now its like it never happened. I appreciate the concern. I am still unsure of buying from them again as I don't like to get burned, even if on accident.
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Verified
1/5

2011-10-29

"I ordered "54 Duracell Batteries" as part of a daily deal I found on woot.com. The company offering the deal was bedeals. I got my shipment today.. I recieved 54 "GP" batteries. They lied in their advertising. I will never order from them again and I will do my best to let other know."

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Verified
1/5

2011-10-27

"STAY AWAY from these scoundrels! Initially ordered 2 items on 9/15/11. One item came as expected. The other is still "in process" 6 weeks later. It is a wireless keyboard and mouse combo. It took a couple of weeks to receive an obviously used set. Website said nothing about these being refurb. Chip was missing from the marred keyboard, so it was useless. Customer service said to ship it back at my expense and they would send a replacement and refund shipping. That was 4 weeks and 5 emails ago. Initially they were answering my e-mails w/in 24 hours. Now silence."

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Verified
1/5

2011-08-02

"Generally unhappy with this merchant and would not recommend them. I personally will not shop with them again.

I ordered 2 items with them, a remote control, then a wireless mouse. The remote was received so utterly and visibly defective that it could not be used. They did offer a refund, but I had to pay the return shipping and was credited for it.

The mouse simply never came and after several emails to them (they never proactive mailed me) I was promised a tracking number then never heard back. When I wrote to cancel the order altogether, I did get a reply. They "just" realized they oversold the item and will be refunding my money. Nevermind they promised a tracking # the week before. I did get the refund, but the communication, quality and customer service were all sub-par in my opinion.
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Verified
2/5

2011-06-02

"CAUTION - BeDeals does NOT allow you to contact them. I ordered a refurbished Jawbone 2. It loses it's connection from my 3G iphone unlike the other 3 bluetooths Samsung (2) and Jabra (1) which stay connected and are predictable. I try to contact BeDeals via their required method - their website - and they do not allow contact as it is non-functional. So I cannot get assistance. I do NOT recommend doing business with a company that has no customer service."

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Verified
4/5

2011-05-19

"I purchased a Jawbone Icon Refurbished bluetooth headset from them. It took them about 7-8 days to ship the item, once the item was shipped it was received very quickly. I did e-mail them to question if the item was shipped on about the 7th day and they responded to me very promptly with a tracking number. The item itself came packaged as you would have expected any other refurb. I tested the headset as soon as I received it and it worked. The charger on the other hand did not work. Luckly I already owned a Jawbone icon and it charged just fine on my other charger. I called Jawbone to see about getting a replacement charger under warrenty. They told me that Jawbone does not issue or sell refurbished bluetooth headsets but they are mailing me a new charger free of charge. This was a little strange. The Headset did have a few minor scratches so my assumption is that it was used, returned or a display item. I used some rubbing alcohol on it, just for sanitary reasons. Overall I had an alright experience with BEDeals. I did not go in to the transaction expecting much from a website I never bought from before. I paid $30 for the headset with free shipping and they normally cost $45."

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Verified
5/5

2011-05-02

"I have ordered from Bedeals whenever they have their memory card sales (at least 5 times), never had an problems and everything matches its description. In addition I always got them in under 10 days (not bad for free shipping)."

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Verified
3/5

2011-05-02

"Placed an order on 4/21/2011 for 2 microSDHC cards @ $9.99 total. PayPal charge was processed immediately and order conf. arrived via email.

Now, 11 days later, I have still not received a shipping confirmation, nor tracking number, nor my order. Sending them an email this evening and I'll follow up regarding the rest of the experience.

*Edit 5/6/2011* BeDeals responded to my email and claimed it was a "system problem". I believe the delay was actually due to Passover. Product was mailed on 4/29/ and arrived 5/4. Although they couldn't ship the order, they found the time to charge my PayPal account before the holiday forced them to shut down. :(

One card contained a folder named "Sony" with 6 songs, the other card was empty. I'm guessing some were preloaded for manufacturers that ended up not taking them and the whole lot was dumped into wholesale. Cards seem to work fine with acceptable speed for SDHC Class 4.

Good deal, but you might want to avoid ordering from BeDeals during Jewish holidays. Or at least understand that your order will be delayed. I wouldn't have minded if they mentioned it on their website (like B&H does).
"

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Verified
5/5

2011-03-17

"I bought from them probably 10 times already and have had great experiences 9 out of 10 times.. 1 time it took longer then a week to arrive."

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Verified
5/5

2011-03-16

"Ordered this the GTX75 Quickfire. Shipped Fast. Worked perfectly. What a great deal. Thanks Bedeals!"

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Verified
4/5

2011-03-09

"It was nice to see that the Quality assurance department call me and resolve the following issue. I was refunded in full along with the shipping charge since I was not satisfied with the product. I am appreciative of the fact that the company reached out to me for resolving the complaints.

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Verified
1/5

2011-03-09

"Two big problems
- The item isn't what they showed on the purchase page. The item they showed was a dark color. OK, it says blue, that could be blue. Nope, the actual item is Electric Blue! Yeah, baby!
- They crushed the item cramming it into the box for shipping. It wasn't damaged while it was being shipped, but while it was being packed.

Don't waste your time with BeDeals.
"

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Verified
5/5

2011-03-06

"bought some earbuds - shipped 2 days later - received it in 5 days from the day i purchacesd it. all in all - great experience! the product is actually better than i tohught it would be."

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