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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2003-12-30

"Orderd $20 of AA and AAA batteries. Got tracking number in a day and a half. Recieved package very fast.WOW, already planing my next order. "

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Verified
5/5

2003-11-20

"Shipped quick, great deals.
Haven't tried the batteries yet, I'll update the review when I try them out.
"

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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Verified
5/5

2003-11-18

"I've gotta say, I'm really impressed with BatterySpace.com. I made my purchase of 16 1800mAH NiMH over 6months ago. However, since I didn't need every battery, I didn't bother charging/testing everyone.

2 days ago, I was playing with my new digicam and decided to charge the remaining batteries as spares. One of them wouldn't charged no matter what I tried. Not knowing what was wrong, I emailed BatterySpace for advice. They told me to file a RMA and said they'll handle my problem.

I filed the RMA stating I would most likely not complete the RMA since the return shipping is basically the cost of a new battery itself.

I just got a reply:
-----------------------------
We have the following solutions:
We will send you a new battery. You don't have to return the battery back to us.


Sincerely,

BatterySpace
www.batteryspace.com
-----------------------------

isn't that the best customer service you've ever seen?!?!?! and this is over half a yr from the purchase too!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-07

"Fast shipment, sparse communication, works for me."

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Is easy to do business with
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N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
3/5

2003-10-28

"good prices and products, shipping was fast, 9v batteries are noticeably larger than regular batteries. they do not fit in all appliances."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-09-26

"Good overall experience. Ordering was easy, emailed status the whole way, was shipped quick enough and arrived just fine in short order. Did not have to use customer service. Will definitely order from again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-19

"If you have a picture perfect order, then you're fine. Order and your items will come and at a good price. Make a mistake and need to interact with customer service, and you're in for a ride, and a scolding by email! I initially ordered a 50 pack of lithium button cells on the 16th of September. I immediately realized that I had selected the wrong size and used their webform at the bottom of the order status to alert them of a change I wished to make. I got no reply. I emailed them again the morning of the 18th to make sure this order didn't ship. No reply again. When I called I was told that my order was now in shipping and to refuse it when UPS delivers. Well, my apt. front office is going to recieve it and I can't trust them to refuse a single package ina group and it's going to cost me to return it. After the phone call, my order mysteriously turned to cancelled and I got this in an email: "Please understand On-line business, not like store. Be careful when you make order, then you can enjoying low price" On-line Store might need faster reaction time. I'll probably order again, but triple check that everything is absolutely perfect."

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5/5

2003-08-11

"Had a great deal combo charger + 8 batterys
order shiped on 2nd biz day after order, got tracking number
arived undammeged
excelent
"

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5/5

2003-07-24

"Ordered a an NIMH battery charger with batteries and received them as promised. Very good prices if you are looking for camera batteries and such. Was recommended from a friend and I would purchase through them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process