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Product & services pricing
3.25/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.25/5
Customer service:
1.88/5
Return/Replacement policy:
1.67/5

Verified
5/5

2023-07-09

Good

"Got my 14500 baterries and they work."


Verified
5/5

2023-07-09

Battery order

"Quickest and easiest item i have ordered in a long time "

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Verified
5/5

2023-07-09

Replacement

"Original order was incorrect.
Corrected order shipped posthaste.
Thank you.
"

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Verified
1/5

2023-07-08

Still haven't received the ordered battery.

"Lot's of emails asking how they did and how we liked product. No product received...yet. Still hopeful. Maybe they need to spend more time actually seeing if the product reached the customer before asking how they did. "

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Verified
5/5

2023-07-08

Great service

"I ordered these batteries that I use in many devices in my security system. Though they come from across the country they arrived quickly and I'm ready for the next device that needs a new one! "

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Verified
5/5

2023-07-07

"Ordering was easy and the batteries were received in a timely manner."


Verified
5/5

2023-07-06

Always a great experience with BatteryJunction!

"Always a great experience with BatteryJunction! - It's really that simple."

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Verified
5/5

2023-07-06

"good price, availability, and cust svc.!"


Verified
4/5

2023-07-06

Great Customer Service

"One of the items on my initial orders was back ordered. They suggested I call for a suitable replacement.
They were very helpful and got my order one its way.
"

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Verified
4/5

2023-07-06

What I wanted when I paid for it to arrive

"Got what I needed at a good price and it arrived in the amount of what I paid for shipping. Can't complain too much. Ive had issues in the past with product appearing as in stock, but then getting an email after I order that my items are on backorder. Besides that tho, they're fine."

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Verified
5/5

2023-07-05

DEPENDABLE

"Only criticism I have is that delivery could be a little quicker...otherwise I've never had an issue"

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Verified
3/5

2023-07-05

Checkout

"Had issues checking out. Almost gave up and would have gone to a different
supplier! Because of this I'm not sure I will ever com,e back to this site.
"


Rep reply posted 2023-07-10
A rep from BatteryJunction.com, BatteryJunctionCS, has responded:

“Thank you for sharing your concern with us. We are sorry to hear that you had issues during the checkout process. Sometimes, if you miss a box, the system will send you back to the beginning and it will not store certain information like the payment. Please know that our customer service is available Monday - Friday 9a - 5p EST to assist you; 860-767-8888, live chat on website or customerservice@batteryjunction.com”


Verified
5/5

2023-07-05

Received my order as ordered. The Battery worked a-okay.

"Very Pleased with my purchase"


Verified
5/5

2023-07-04

Quickest shipping!

"Perfect. All good . . . very satisfied with the experience."


Verified
2/5

2023-07-03

What happened to promo code?

"Prompted many times by your website to get 5% off but never got the code in email.
Meanwhile I had a 5% promo code on paper. I applied that to my order, but the amount was not taken off at checkout.
Are your promo discounts even real?
"

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Rep reply posted 2023-07-10
A rep from BatteryJunction.com, BatteryJunctionCS, has responded:

“Thank you for sharing your concern with us. After reviewing your order, we see that the item you ordered does not qualify for any discounts. You can see the following statement noted below the image on the website: "Item is not eligible for other promotions or coupon codes." We apologize for any inconvenience this may cause for you”