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Product & services pricing
3.25/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.25/5
Customer service:
1.88/5
Return/Replacement policy:
1.67/5

Verified
5/5

2023-07-25

So Far, So Good

"No Problems yet...Alittle confusion in tracking the shipping.."

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Verified
4/5

2023-07-24

"Several times I was asked to sign up of the 5% discount but I never got the first email with the info on getting the discount."


Verified
5/5

2023-07-24

Everything came quickly and all at one time!!!

"This is the first time in months that I have gotten an entire order shipped to me, all at once. Thank you!!!"

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Verified
5/5

2023-07-17

buy here, I do frequently

"I buy here, best deal on the web. I use these 18650 cells in the phones I build."

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Verified
5/5

2023-07-23

Batteries

"I receive my order on time it was all there and they worked fine and the price was amazing I will definitely buy from battery Junction again."

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Verified
5/5

2023-07-21

Exactly what I ordered and on time

"The items and descriptions were both correct "

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Verified
5/5

2023-07-21

Fast service

"Restocked my AA battery supply with Battery Junction. A great price on Procells. Delivery was fast and shipping was free. "

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Verified
5/5

2023-07-20

"First time using this company,we'll see how it goes."


Verified
5/5

2023-07-20

Good prices, quick shipping

"Very happy with the multiple orders I've made so far. "

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Verified
5/5

2023-07-19

Nitecore UMS4 charger and Samsung 26J button 18650 batteriesn

"Good transaction BUT for newbies like me, I think it should be prominent on Battery Junction's website, that protected batteries are longer and may not fit some devices, like my stun baton. So I understand, this is a (common?) problem with flashlights also. "

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Verified
5/5

2023-07-19

Good

"It was the shipping that was surprising for the cost and size of the item."


Verified
1/5

2023-07-18

Look Somewhere else

"I ordered over fifty dollars worth of batteries and not a single one has showed up. I feel as though I was ripped off, its been two weeks since I placed the order. USPS is slow, but not that slow."

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Rep reply posted 2023-07-25
A rep from BatteryJunction.com, BatteryJunctionCS, has responded:

“Thank you for sharing your concern with us. After reviewing your order we see that the order was placed on Saturday 7/8 and shipped on Monday 7/10 vis USPS. Tracking shows the delivery was on 7/18. Please feel free to contact our customer service department at 860-767-8888 if you need any assistance. ”


Verified
5/5

2023-07-18

Delivered as ordered.

"Right product delivered as ordered."


Verified
1/5

2023-07-18

Batteries

"WRONG BATTERY was sent. Tried calling to have correct battery sent withut success. Will NEVER use Battery Junction again and will give a negative review. In additition, Amazon shipped the correct battery to me and the ciost was less than Battery Junction after ridiculous shipping charges. If someone wants to call me, I can be reached at ***-***-****. Jim McFarland"

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Rep reply posted 2023-07-25
A rep from BatteryJunction.com, BatteryJunctionCS, has responded:

“Hi Jim,
Thank you for sharing your concern with us. After reviewing your concern, we have determined that the correct battery was shipped; however, the incorrect battery was ordered. You are more than welcome to follow the RMA process for a return.
We apologize for the shipping cost; we do make every effort to keep the shipping rates as low as possible.”


Verified
5/5

2023-07-17

Quick and Easy!

"I always enjoy it when I go to site, am able to find what I need, and order it with no problems. This is very rare for me."