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Verified
5/5

2004-02-19

"ordered hitachi 160gb hdd for the best price on the inet. very fast delivery for free shipping, received it in 3 days."

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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Overall web site
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Verified
5/5

2004-02-19

"Good Price, Fast deliverey, The tape drive I purchased works well. However, the drive was a Dell branded drive and the website never indicated this. Not a big deal, just interesting. I would order from Bason again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Overall web site
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Web site being easy to use
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Verified
5/5

2004-02-19

"Bason gas been extrememly efficient in providing storage media and more for our company at very competetive prices. I have verbally recommended this company for the last 3 years since we have been using them and am pleased to give them a very positive survey.
Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-19

"Best price, speedy service, quality product. I am very happy with my order from Bason."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
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Making decisions on their own
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Web site being easy to use
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Verified
5/5

2004-02-19

"Good telephone support prior to purchase. Quick shipment. I would order from them again"

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Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-02-19

"Item shipped right away and arrived in excellant condition. Good experience. I would order from them again. "

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Overall quality of the company
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Verified
5/5

2004-02-19

"Order was processed and shipped out the same day! Good commuication and large stock of hard to find/specialized computer parts. Would buy from again in a heart beat.

Orman.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-19

"Got a DOA drive, they next day'd me a replacement drive at no cost to me. Excellent custom service, would definitely buy from in a moment."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-19

"This is not my first purchase from Bason, and it will not be the last. They have always provided high quality products at the lowest prices available. I recommend them highly to anyone who asks."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-02-19

"This seller was great to deal with. I dealt with them on the phone to receive an RMA (my old laptop was defective; their hard drive was perfect). They gave me one no questions asked and the refund was quick and painless. I would definitely recommend and reuse this reseller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-02-19

"I WAS VERY HAPPY AS I HAVE ALWAYS BEEN WITH BASON,WITH THIS ORDER AND EVERY ORDER I HAVE ALWAYS MADE WITH THIS COMPANY,THEY HAVE BEEN VERY PROFESSIONAL AND ON TIME WITH DELIVERY ,NOT TO MENTION THE EXELLENT PRICES,AND QUALITY OF THEIR PRODUCTS,ALTHOUG I ONLY ORDER HARD DRIVES FROM THEM,I AM SURE ALL THERE PRODUCTS ARE OF EQUAL QUALITY.I AM THANKFUL THAT A COMPANY SUCH AS THEIRS EXISTS ,I WISH THEM ALL THE SUCCESS IN THE WORLD THEY DESERVE IT. RESPECTFULLY...ANGEL GONZALEZ,.. PRESIDENT TOWER ELECTRONICS ENGINEERING."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-02-19

"My experice was positive. The product arrived when I was told it would. No problems with the product at this time. I was very satisfied with the service and will buy additional items."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-02-19

"Like I said.... They're good and I bought again from them..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-19

"My 2.5" Toshiba hard drive arrived carefully packaged, sealed, protected by custom-molded foam. It works perfectly upon and is very quiet. I'm delighted with Bason Computer. Their prices are reasonable, and they ship promptly. The web site is nicely organized and easy to navigate. I'll keep their URL in my 'Favorites' folder. Richard M. Brown, Portland, OR"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-28

"The order was sent and recieved with no hitches. I was a little unsure if I should make the purchase initially based on the ratings alone. But the experience has been thoroughly stress free. My new 12gb fujitsu hd is happily running on my 1999 NEC Versa VX perfectly. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process