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Verified
5/5

2004-04-09

"I purchased an external 160 Gigabyte USB 2.0 drive. The price was right and the unit is exceptional.

I've been using it to Ghost backup several of my systems. It has worked flawlessly.

I'll definitely purchase again from Bason computers.
"

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Verified
5/5

2004-04-09

"I purchased a 250 GB USB Hard Drive from this company. At the time, the price was the lowest I could find anywhere, including eBay! I received it with no shipping charge, on-time and in perfect working order. I will be making future purchases from this group in the future, to be sure!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Web site being easy to use
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Verified
5/5

2004-04-09

"Great service, fast reliable. Got purchased product on time. So far no defects."

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Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Web site reliability
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Web site being easy to use

Verified
5/5

2004-04-09

"I highly recommend this company. The respose was fast. The product was excellent and it was as promissed."

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Verified
1/5

2004-04-09

"Purchased a 72 GByte (Maxtor/Compaq) SCSI HD. When the drive arrived and I ran FDisk-it reported the size as 3296 mb. After returning the 1st drive, waited 2 1/2 weeks for a replacement. Same problem- that turned out to be a 'Microsoft' problem (I discovered on my own, their tech support didn't have a clue). After I finally got it formated, I had a 67 GByte drive (not what I paid for). They either have deceptive advertizing or bad drives-won't use again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-04-09

"Product was exactly as expected, and shipment arrived on time, will do business with them next time there is a need. A++ and Kudos to the guys and gals at Bason."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Verified
4/5

2004-04-09

"shipping is little bit slow, otherwise pretty good, got what i expected."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
N/A
Being easy to reach
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Being trustworthy
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Web site being easy to use

Verified
5/5

2004-04-09

"Website is very easy to navigate, the order was fulfilled and shipped promptly. Sale representatives are very friendly.

Enjoyable place to purchase as always.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-09

"Always great prices and service, dlivered as promised. have purchased tape drives and hard drives. never had to return anything"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-04-09

"Great company. The order shipped lightning fast. They were completely professional all the way. The product was exactly what was shown on their web site and it performed perfectly. I would recommend this company to anyone interested in computer equipment. I would buy from them again without worry..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-04-09

"The order was fulfilled and shipped promptly. Even though the company didnt support the type of shipping I wanted, they went out of their way to ship it as per my instructions.

They also asked me for a few verification documents making sure I was the legitimate owner of the credit card used in the transaction which is great.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Being easy to reach
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-04-09

"Great price on a laptop hard drive. Easy-to-use web site showing current inventory; product shipped quickly and received in 3 days."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
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Being knowledgeable
N/A
Making decisions on their own
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-03-09

"I placed an order for an external hard drive, then surfed their site a little more and found one more suitable.
With some trepidation, I called customer support, and they changed the order with no problem!
Service was courteous, and fast - they shipped within 24 hours.
I will order from them again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

akg
Verified
5/5

2004-02-24

"Your service is excellent. You sent the item when you said you would and the price was right. I will use your company again for my computer supplies."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2004-02-24

"AWESOME! I love my external hard drive, and it was a great price. Thank you for such a smooth transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
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