"I recently purchased Adobe Photoshop CS5 from Bargainsoftwareshop.com after seeing that they had some of the best prices I'd seen anywhere online. This would normally be enough to warrant a nice review, but what happened after I purchased the software really made them shine.
I received the email with the download link and the product key in very short order, but the product key was denied by the software. I informed their tech support and they sent me some instructions on how I might fix the problem. None of them worked. So they sent me a second download link. Still didn't work. Finally, they said they would look into sending a new product key.
I then got a email saying the product key I had been given was for the whole Adobe CS5 premium suite. Since I had been having so much trouble with the product key and installation they told me to keep the code and sent me the download link for the whole suite! No extra charge! Considering how much these program tend to cost I was genuinely impressed and very pleased.
I would definitely consider them for my next software purchase and recommend them to a friend. "
"The first code I got did not work with my software. I emailed tech support and the sent me another code that did work. I would definitely buy software from this company again."
"I bought Adobe Acrobat. Great price, 2 computers. It re-installed after deactivation on 1 onto another with a little helkp from the Adobe Tech. Great product at a great price. Bargain Software responded to my concern quickly. Good experience!"
"I purchased Adobe Acrobat Pro XI from Bargainsoftwareshop and I am a totally satisfied customer. I was able to use the keys they provided to unlock a trial version of Arobat that I had already downloaded from the Adobe web site and was able to register the product with Adobe. My pre-sale questions were answered promptly and knowledgeably. Post-sale support was also excellent (my keys didn't arrive because of my spam filter). Legitimate software at great prices -- I can highly recommend the Bargainsoftwareshop."
"I have to say that I am extremely happy with service I received from Bargainsoftwareshop.com. My software was available very quickly and they have been extremely helpful and answered all my e-mail enquiries promptly. It was a pleasure doing business with them. I would highly recommend them to any of my friends and family."
"After I purchased MS Office Professional 2010, I knew I would not get the email with the key code immediately; but I was hoping it would be sooner than later. I waited for several hours and then proceeded to email bargainsoftwareshop.com about the issue. They responded immediately to my concern and re-sent the key. After that, everything turned out exactly as I expected. I was able to install Office on my two computers with absolutely no problems."
"We ordered MS Home & Office on July 3rd, they took a long weekend and delivered it on July 8th! They gave us ] License Key for Microsoft Office 2010 Home and Business 2010 Download, but it turns out that they first wanted us to upgrade to MS Office Pro before they keys worked which meant uninstalling MS Office already installed and reinstalling pro. We tried with one machine and decided we didn't want to do that. Now they are hassling us because we tried some of the licenses. We still don't have what we ordered. Now they are saying we have to do a custom install of a product we did not order.
We we just want what we ordered. They chose to take an order for one item and to deliver something different. That is false advertising, bait and switch and deceitful. They replied acknowledging that they were out of stock of the product we ordered and substituted an "upgrade" that is not what we want. We do not want it, we want a refund and they refuse to refund. Do not do business with this unprofessional company, they will take your money, delivery something you did not order and refuse to refund. Very bad marks."
"I needed to get a copy Adobe Acrobat X Professional and did a search for who had it available. One of the companies that still had it was Bargain Software Shop. You had very competitive pricing and it was available. If I had any criticism it would be the download speed. The link was slow but it was steady and after 2¾ hours, I had the software. It installed without a problem and is working fine. I am thoroughly satisfied with my purchase and the product delivered."
"My e-mails were answered quickly within the same day and within less than 24 hours the next day. The responses were clear and helped my situation directly. They also seemed to try to calm down any panic on my side of installing the software.
They even offered to re-send a link with a new product key if I inadvertently lost one of the 2 installations that comes with your software purchase. How nice is that? Thank you Ashley. "
"I would like to say that I am very satisfied with Bargainsoftwareshop.com. I got my download the next business day, but had some issues with the install. Tech support spent all day emailing back and forth to solve the issue which they did. Thanks for helping me Austen.... I ordered Microsoft Office Professional 2010 and it is working great. The only thing that would have made everything five stars is the fact that the software ships 64bit automatic and I am running 32bit. Having that option when the software is purchased would have made this a five star rating for me at least. Thanks for everything and all the help Bargainsoftwareshop.com......"
"These people are very nice to work with. One of their service people, Ashley, received an Email from me asking for assistance and responded within 30 minutes. She took care of my request and had me working within another 30 minutes. I can't think of a supplier that could be any more responsive and frankly, any nicer."
"I am a longtime Mac and Adobe Creative Suite User. I recently bought a new iMac and needed to get an updated version of Adobe CS since I was still running CS2 on my old Mac G5. Although buying through Adobe would provide all the peace of mind in the world, there was no way I could afford $1,899.00 + 8.5% New York State sales tax for a grand total of $2,060.42 for Adobe Design and Web Premium package. That is ridiculous. So I began scouring the internet hoping to find a legitimate website selling genuine software since I had read that there are a lot of illegal copies out there. I kept finding the Adobe CS6 Suite for a little cheaper, then a little cheaper, and finally I came across BargainSoftwareShop using Google where they had the retail box version of Adobe CS6 Design and Web Premium listed for $699 with free shipping and no tax. Being the skeptic that I am, I wanted to call and speak to a human before placing an order to try to confirm the legitimacy of this website/company and I reached Ashley. I see her name on other reviews here. It seems as though BSS is a small business with not many employees but my family runs a similar small business so that is fine with me. Ashley answered some of my questions on the phone. Then, the next day, I emailed her with a few more and she sent a very lengthy and detailed reply easing any concerns and answering any questions I had. One of my questions for Ashley was regarding another review I had read in which a poster said that BargainSoftwareShop was selling the "Academic" version of CS6 Design and Web Premium. Ashley confirmed this to be true but assured me that I would never be prompted to provide any proof of affiliation with an educational organization. With all concerns gone, I ordered online and a few days later received and installed this Adobe CS6 Design and Web Premium software on my new iMac with no issues. We have a small family business and my boss (my dad) was thrilled that I saved him $1,361.42 by finding this genuine Adobe software through BargainSoftwareShop for $699 total instead of having to buy direct from the Adobe ripoff artists for over $2,000. Adobe has great software but they are vultures when it comes to getting your money. I am still disgusted they would not let CS2 users get upgrade pricing. Some loyalty! So anyway, the moral of the story is that you should buy from BargainSoftwareShop! I know this review will sound like a long commercial but I am a real person living south of Buffalo, NY, with no ties to this company but was extremely impressed with their customer service dept. (Ashley) and their very competitive pricing. Previous reviews here on ResellerRatings.com helped me in my decision making process so I wanted to help others like myself and this company deserves a great review."
"Extremely helpful. Had quick responses to my order and any questions I had."
"Terrible Experience
I used bargainsoftwareshop for the 1st time last week, based on a friends recommendation and based on my experience, I will not be using them again.
My system crashed while I was travelling overseas and I urgently needed to purchase MS Office Professional. 3-4 days after placing the order I still had not received the download link, so I emailed them to find out the status. After several hours I received an email response advising that they suspected my order was fraudulent because the order was placed overseas (yes people do travel outside of the USA!). Even after confirming all of my information I received a notification another few hours later stating they cancelled the order.
Ordinarily this would not be an issue, but I am traveling overseas and in urgent need of the Software. There was nothing on their website, to state the software would not be available immediately and no notification/communication received from them to advise of any delays or issues.
Very frustrating and annoying, so overall I am not very impressed and wont be using them again
To add to the frustrations, I received more information in your response on this public forum, than I did from you on email, when I asked what the issue was"
"My experience with this shop was excellent. They are reliable, customer oriented and ready to provide assistance in case of need. Ashley was excellent in everything. I would advice everybody needs to buy softwares to use such a web shop."