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Verified
5/5

2005-05-22

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Verified
3/5

2005-05-21

"Great shipping. Great Product. However, no documentation was included."

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Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
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Overall technical support
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Verified
5/5

2005-05-18

"These guys rock! I ordered a product and the shipping was help up a little ,they personally called me and refunded my shipping happily and offered their expert advise...FIVE STARS...way to stand behind your product.Thanks from now on all my mods will be from BMmods"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-05-04

"Placed an order and recieved in very excellent timing, verrry good customer support service(recieved my answer in minutes). Love the store keep up the good work. "

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-04-18

"Recieved what I ordered promptly. I highly recommend them to anyone in need of a good product."

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Web site being easy to use
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Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
5/5

2005-04-07

"They did just as they said they would and shipped the modchip the next day. They kept me informed of the whole order process. Great company to do business with! Speedy shipping and great customer service!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-04-05

"I do not know what else to say about this company. Before I ordered I had a few questions and asked in their Live chat, very informative reps and an ease to deal with, I put the order in late friday EST, they still got my package out that night. I just recieved it today via 2day fedex. Everything came as advertised with the best prices I could find. Awesome deal. Thank you very much.

Happy Customer,
John Chen
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-04-02

"I am very dissatisfied with their service. I ordered a product with Next Day Air shipping and payed with paypal. Payment was instant, but they did not process it until that night. Why did they think I picked and paid for Next Day Air? I wanted it fast, as it is it will take 5 days from the day the order was placed. Also their tech support is lousy. I put a ticket in asking what was taking so long, they did not respond for 4 hours. Their Tech Support Chat Applet is never staffed, everytime I went in there it said out to lunch or closed. Thise people are the worst mod chip reseller I've delt with yet."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-29

"Excellent, this seller is extremelly proffessional and courteous. This seller REALLY proved his worth when my shipment was stollen! He simply set me up with a brand new XBOX and did all the upgrades again, re-shipped no further questions asked.

I would highly recommend this seller to anybody.

This seller maintains excellent contact, and updates via email.

Thanks BMMODS!

PS: Close to a year later and I have had NO problems with my XBOX....And I play it hard.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-03-29

"Console was better than I expected. Very well built and runs just as advertised. I plan on doing buis with them again in the future. Only complaint, Item was ordered on the 14th and it got to my door on the 28th. Item had a tracking number 7 buis days just as described, but did not actually ship for 2 days after the tracking number was given to me. Long shipping time, however, worth the wait."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-28

"Very fast shipping, got what I order. No problems at all. Order plenty of times from this site, always problem free."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-23

"Great job guys i never thought it would come so fast .. and it was very simple to set up, flash etc.. im running xbox version of gentoo linux, and love the extra toy that came with it (usb adapter) which is essential for a keyboard! Runs stable and running a week now with no problems!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-23

"good purchase, would definitely deal with BMMODS again"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
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Verified
5/5

2005-03-19

"The order went through fine, and came when expected. Great service."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Verified
5/5

2005-03-16

"Everything went extremely smooth. No complaints, very professional service. I think I found my new modchip supplier."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with