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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2003-07-24

"It took a very long time (20 days) until i recieved the order, and then when I got it, it didn't work with my phone model, but they wouldn't let me return it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
N/A
Overall web site
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use

5/5

2003-04-19

"I had the best expirience. I received an order confiormation by e-mail right away, and in about 30 minutes I received a tracking #. The product was sent out same day and arrived 2 days later. The item was carefully advertised and specs were very helpfull too. I am very satisfied!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-11-16

"The MX-500 is a programmable universal remote control. It retails from the manufacturer at $189.95 Avalon Gadgets' price was $120.00 + $7.86 shipping. The unit arrived nine days after I ordered it. The packaging was professionally done and the unit arrived in excellent condition. A picture of the device was shown on their web site along with the number of units in stock - a nice feature."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Speed of web site
N/A
Web site being easy to use
Web site reliability