"I am very please with my experience so far purchasing from Auto Parts Dealer. The truck tool box I purchased was about $100 cheaper than similar boxes elsewhere and looks like it is sturdy and weatherproof. The ordering process was easy and the box arrived very quickly."
"Wide selection, best rates, extremely fast shipping. Excellent dealer."
"The website was easy to navigate and the prices were right, so I bought brake pads and rotors. The pads shipped out within 2 days but the rotors are still "processing". I called to check on the ship status and the kind woman on the phone said she would look into it and call me back. She has since neglected to call me back. Where are my rotors? "
"Great transaction, free shipping was great and fast delivery. Will buy from again"
"Fast, easy ordering. Best price around for my CAI."
"First time ordering from AutoPartsDealer.com. It was simple and the shipping was very fast. I would buy again. "
"Tried to get an RMA after waiting on hold for over 30 minutes at number one in queue and gave up. I called another day and was told the person who does RMA's was at lunch. Finally got thru and was told the item is non-returnable. BEFORE YOU BUY ANYTHING FROM THEM CHECK THE RETURN POLICY!!!!
I will never buy from them again.
"SHOCKS AND SUSPENSION: All Koni Shocks. All Coil Over Suspensions. Some lift kits are non-returnable including but not limited to, Skyjacker, Rancho, Procomp, ReadyLift, Fabtech Lift Kits. Please contact Customer Service for specific verification on your product."
It wasn't a Koni shock, it wasn't a coil over, and it wasn't a lift-kit, it was an adjustable track bar that wasn't noted as a specail order. It was never installed; you should have accepted it for return.
More importantly, from the Better Business Bureau website:
Company Rating D
Our opinion of what this rating means:
We have enough concerns about this company (for example, their offer, customer complaints, advertising, etc.) that we recommend caution in doing business with it."
"Fast shipping, very satisfied with service.
Thanks again."
"Fast, easy, and cheapest price !!! Ordered Monday night had Wednesday morning !!! "
"Best prices on internet. very fast delivary."
"This order Changed my mined about auto parts dealer. My order came in 3 days from order date . I will defiantly do some more business and see if this is standard practice with them ."
"Great pricing, super fast shipping, exact product ordered. I bought a similar unit at a competitor for nearly the same price as getting two units through AutoPartsDealer.com. The unit from the competitor will be returned. I've since bookmarked the site to use again as it seemed they were significantly lower priced for other items also."
"Great website. Provided accurate product information. Competitive low costs. Received order promptly. Couldn't be happier."
"Great seller would buy from again"
"Excellent service. My order was shipped promptly, and I had my new Softtop for my Jeep at my house within just a few days. "