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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2015-11-13

"Received defective part. After numerous attempts to obtain a replacement part was told to purchase item again and after receipt of replacement part return original defective part for credit. Shipping expenses to be paid by me. Total satisfaction guarantee they have on website is non existent. Extremely dissatisfied with Auto Parts Express Customer Service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-11

"Ordering was simple, shipping was fast very satisfied with the service I received "


Verified
1/5

2015-11-11

"Did not get what I needed "


Verified
5/5

2015-11-09

"Awesome prices, service, and delivery! This will be our go-to auto store from now on. Trank you, AutoPartsExpress, Naomi from Highland, NY"


Verified
5/5

2015-11-08

"Good price and quick service."


Verified
5/5

2015-11-08

"It was a great thing to find your store right when I needed to buy that part, the price and service exceeded all expectations.

Thank you very much!
"


Verified
1/5

2015-11-07

"They sent me the wrong part and still have not responded to my emails. I ordered a 3 inch c shaped locking ring. They sent me a 5 inch."


Verified
5/5

2015-11-07

"It is very hard to find OEM parts at reasonable price. I am very happy with Auto Parts EXPRESS for price and on time delivery. Thanks"


Verified
4/5

2015-11-07

"Everything on line ordering was great, I don't think it would take this long to get it."


Verified
5/5

2015-11-07

"Best Parts for the Best price"


Verified
3/5

2015-11-04

"After I placed my order I realized that I missed a couple items so I tried to call customer service but could not get anyone to answer the phone. I then sent an email about adding to the order l but did not get a reply for two days. I feel that the telephone needs to be answered or the emails need a quicker response."


Verified
5/5

2015-11-04

"Fast delivery, great price. "


Verified
5/5

2015-11-03

"Good quality part at a fair price and quick shipping."


Verified
5/5

2015-11-03

"Quality and timeliness! Great service."


Verified
5/5

2015-11-02

"Product shipped and arrived as expected."