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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-15

Very happy

"Rug was as described delivery was quick and communication was good..very happy with my rug "


Verified
5/5

2024-04-14

Superb Rugs

"Online site easy to use. Quick delivery. Good quality rug & reasonably priced. I would recommend. "


Verified
5/5

2024-04-14

Great range

"Great quality and quidelivery"


Verified
5/5

2024-04-13

Our new rugs

"I ordered 2 matching rugs for our dining and kitchen area. The process was very easy and the rugs arrived earlier than expected. The quality looks great....and the actual rugs were true to the description and photos on the website. "


Verified
5/5

2024-04-13

Excellent service, excellent communication and brilliant product

"Very happy with the whole shopping experience and delivery including updates and speed. Product exactly as shown ..actually better than I thought! Definitely recommend "


Verified
5/5

2024-04-07

Excellent quality and service

"Beautiful and quality rug, prompt and outstanding communication from courier, awesome customer service -,- it is a pleasure dealing with au.rugs! "


Verified
5/5

2024-04-09

Great Experience with AUrugs

"I purchased an extra large rug. Yes, it did come folded due to the shipping constraints of freight transports. However, we laid it out and it did not take long for the folds to disappear. I did research and it is common practice when sending large rugs via freight. Whenever I emailed AuRugs, I received replies within 24 hours. I used the message chat on the website and that was also a good experience. The condition of the rug was of a high standard with no stitching issues or loose threads. The colour is lovely being of a vibrant blue and green. I purchased the rug on a Thursday of one week and received by the following Monday - how fantastic was that!! I did have trouble tracking it though as FedEx kept telling me I needed a 10 digit number but I did not need to track it as it arrived so quickly!!! Jenny from rural NSW. "


Verified
5/5

2024-04-08

Satisfied customer

"I'm very pleased with the speed of delivery and the product.. the home is happy with the rug..."


Verified
5/5

2022-02-03

Beautiful rug very happy

"As described, love it arrived early purchased another rug so pleased."


Verified
5/5

2024-04-03

returning customer, very happy with my purchase

"Found a design I liked, in the size I needed, at a price I could afford. Delivery was very prompt and communication was great. This was the third large rug I purchased at AURugs - I will keep coming back."


Verified
5/5

2024-04-02

Our Dining Room Rug.

"Great communication all through. Brilliant software to enable us to choose the pattern.
An amazing range of designs that left us gob smacked and a competitive pricing.
A pleasure to search and purchase.
Cheers Graham Barnett Pacific Pines Qld.
"


Verified
5/5

2024-04-02

Love my rug

"AU rugs have a wide selection of rugs, it was difficult to choose one! Order & delivery was quick & easy. Thank you"


Verified
5/5

2024-04-02

On Ti m e!

"Great communication from order to delivery from AURUGS!"


Verified
5/5

2024-03-30

Very happy

"My rug came quickly and it’s exactly what I wanted. I love it!"


Verified
5/5

2024-03-28

Fabulous!

"This is the 5th floor mat I have purchased through AU Rugs, and again I am thrilled with the quality and look. The product looks exactly as pictured, and the quality as described. Very happy with my purchase.
"