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Verified
5/5

2024-05-15

New Rug - Easy Peasy

"We are very happy with our new rug. The pics made it easy to select and the real product, when it arrived is perfect. Delivery was very prompt too!"


Verified
5/5

2024-05-14

Pleasantly surprised

"I am totally rapt and quite relieved at both the quality of my new floor rug and the speed at which it came to me despite living in a very remote area of Western Australia. After I’d placed my order I looked at the AURugs reviews and was VERY sure that I’d made a mistake ….but not at all. Apart from the crinkles due to the very rough wrapping/rolling/folding, which disappeared within a few days (1 day in the sun), I could not be happier. The colours are perfect, the rug is soft to walk on and lay on. Thank you. I now want a matching rug that is smaller to place in the same room just inside the double doors."


Verified
5/5

2024-05-13

Amazing!

"Gorgeous rug. Very affordable. Love the colours and the quality feels great. Super soft and perfect size for intended space. Will definitely use this site again for future rug purposes."


Verified
4/5

2024-05-09

Lovely Rug - Fast Delivery from USA

"I live in Australia and ordered a beautiful Oval rung from AURugs.com. I read some reviews after ordering and had doubts about the quality and delivery, as there was no indication where the Company was based and some of the reviews were not good. Anyway, the rug arrived very quickly and is beautiful and soft. Fits the space perfectly and the colours are as advertised. I ordered the Blue Arcadia Oval Rug.
Thank you AURugs. I would order from your company again.
"


Verified
3/5

2024-05-07

Issue with price and delivery

"I input my apartment number on the address section, but when I received the invoice I noticed they cut it off and just used the street number. I emailed customer service to ensure this was updated correctly but did not hear back. I also found the same rug in a US based store offering delivery to Australia and with $100 cheaper price, when using the chat box to ask if they price match, was advised only for AUS stores. I have received the tracking details already and have updated a note to driver that it could be left at the unit number, so fingers crossed it arrives at the right address next week. Other than that the range and quality seems to be good."


Verified
5/5

2024-05-07

Super happy

"Was looking for a particular colour rug & chanced upon AURugs.com. Took the chance of ordering sight unseen & have been immensely happy with not only the colour we chose, but the quality / texture of the rug & we had it delivered to our door within 1 week of ordering! Super happy & highly recommend."


Verified
5/5

2024-05-06

Grey floor rug

"Haven't received this item yet but ordering etc was easy."


Verified
5/5

2024-04-30

Love the range of rugs

"AURugs is an easy site including good size and fabric range.
Customer service is good.
Reliable site,great choice.
"


Verified
5/5

2024-05-06

Good fast service

"Arrived in 3 days of ordering- website had clear images of carpet - good value for price paid "


Verified
5/5

2024-05-06

Easy to find what we were after

"Great range and easy to find and great value will buy more rugs from AURugs"


Verified
5/5

2024-05-06

AURugs

"The website was very easy to use. I am very happy with my rug!"


Verified
5/5

2024-05-06

Love my new rug

"Great communication. Fabulous rugs with so much choice of colour and size. Really good website that saves everything you have looked at so you can find it again. Rugs look perfect in situ. "


Verified
5/5

2024-05-05

Rugs made easy!

"Ordered 2 x rugs online and they arrived within the week, interstate! Despite the large one being rolled and folded, the creases dropped out quickly. Rugs looked like the online images, the delivery tracking worked really well via DHL and we're really happy with the purchase."


Verified
5/5

2024-05-02

Accurate prompt advice & very fast delivery

"From ordering to receipt & tracking advice I couldn’t fault the service. The delivery was seamless & amazingly rapid . I cannot praise the service enough. Top marks."


Verified
5/5

2024-05-02

Beautiful rug

"Love my rug it looks fabulous in my lounge "