ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.69/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
2/5

2012-03-22

"Bought item on March 3rd and the item was sent out on March 21st. I had to e-mail Audio General to find out what was going on. Found out that they were out of stock. Why would they sell something if they didn't have it on stock?? Would have purchased from somewhere else if I would have known this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-12

"AGI is TOP NOTCH!! Having been a rep in the electronics industry for years in a past life I have no hesitation in recommending them!!! I was exceptionally happy with their vast knowledge of everything projection! I was amazed with their knowledge of ALL brands / units - how they compared and what would best work for me in my setup! In my presale consultation Eric G(Sales) really was helpful with his knowledge. I decided on a Panasonic PT-AE4000U HD Projector - Simply STUNNING! I am GLUED TO THIS THING LOL!! Best Price I found anywhere!!! Shipping was FREE and QUICK with no tax being out of state! Every time I called all the staff was courteous and knowledgeable about the order, its status, shipping etc... A few questions I had were looked into and answered promptly! Eric and the AGI team earned a lifelong customer ! Congrats!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-21

"Professional, quick, thorough and fun to deal with. Did I mention helpful?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-19

"I am always hesitant when purchasing expensive electronics. I wanted to shop with a place that valued customer service, communication and of course provided the highest value. Up to this point I only thought I could get this from Amazon.com. Till I discovered Audio General. I am very happy with my new Panasonic PT-AE4000U HD Projector. They shipped it out immediately, it was packaged expertly, they provided me all the documentation I needed to submit for my rebate and kept me in constant contact during the order processing, fulfillment and shipment stages. A truly remarkable company. I am very happy! Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-15

"My experience with Audio General has been flawless! I was kept informed along every step of the process with updates on stock arrival, order details and shipment. At the very least I must say I am VERY impressed! I live in Australia, and it took only 4 days for the projector to get here including a weekend, which is probably faster than had I ordered one locally!

Audio General's price was fantastic. The cost of the Sanyo PLZ-4000 projector I ordered, including shipping, exchange rate and import tax (from customs) saved me over $1000 had I purchased it locally.

I would highly recomend anyone to purchase from Audio General. I will do so again. Thank you all the staff involved in making this order a success.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-09-20

"I was skeptical about buying from this Company because they had little feedback. Company shipped extremely fast and customer service was very good. This Company is legitimate, and I was very please with my transaction. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-10

"I purchased a total of approximately $10k worth of audio video equipment from Audiogeneral.com over the last month. They were extremely courteous and assisted me tremendously though the home theater selection process. Their selection of equipment is hand picked and some of the best within the price levels. I also found their prices to be extremely competitive. Their shipping was spot on, quick and without problems.
Please be sure to email them for a quote.
I highly recommend them and I don't make that recommendation lightly.
Best Regards,
Jason
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges