ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Audi New Orleans Shopper
Verified
5/5

2020-02-19

Great experience

"Could not be better and arrive on time"


Verified
1/5

2020-02-19

Very late delivery

"There was no tracking email as promised , I waited for 2 weeks then sent them email, no answer

later on, I called once on the other day, called 2 times the other day after the first one, then I had to send them an email asking “is that how you treat customer ?”

(2’ later)
then they immediately called me saying “we got missed call” , asked me what do I need ?

I told them I called and emailed a bunch of times, they said “ maybe your email went to the spam box”

So how did you call me right after I sent you that angry email ?

Great story.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-02-17

Good quality

"It was good quality but shipping was too long. "


Verified
5/5

2020-02-14

Great!

"Super easy to navigate and use website. And Mr. Mckendall was very very helpful! "


Verified
5/5

2020-02-13

good place to deal with

"parts personnel are very helpful "


Verified
3/5

2020-02-12

Good Price-Over Promised Delivery

"The product was promised to be delivered in 48 hours after payment. The product was received 6 days after payment. Delivery was to be overnight FedEx from Ft.Worth to New Orleans. Then, forwarded overnight FedEx to Houston. Tracking number was received for FedEx. Then FedEx was cancelled...then later that day, a new Tracking number was received for UPS. Shipping was over promised. Under delivered. The product was well packed and received in great condition. But in the mean time, I was concerned that the txn was fraudulent. I googled Audi New Orleans to see if it was 'real'. I called the dealership to see if the parts person was actually employed there. I reviewed the reviews online. I was relieved to receive the product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-02-12

Expensive but at least i found the part.

"I know Audi is notorious for being pricey parts wise, but after looking for this part for 2 days, I finally found it. the part is plastic and 1.5" by 2" shipping is standard $16...."


Verified
4/5

2020-02-10

"Web site was easy to navigate, found what I needed quickly."


Verified
5/5

2020-02-08

"Solo aquí fue donde la encontre"


Verified
5/5

2020-02-07

Great Prices

"Lowest prices of all Audi dealers"


Verified
5/5

2020-02-05

"Very simple and straight forward. Price on the part was very good."


Verified
2/5

2020-01-31

Too long to ship

"Just too long to ship item , going on a week stuck without a car "


Verified
5/5

2020-01-29

Excellent service fast shipping..

"Excellent service fast shipping..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2020-01-27

Claimed "ships quickly" but didn't

"Chose Audi New Orleans becuase it showed my part in stock and "Ships Quickly". Ordered a part on Jan 13, but it didnt ship for 8 days, finally arriving Jan 25. Never would have ordered it if they were honest. Item still says "ships quickly""


Verified
5/5

2019-10-17

Excellent Service!

"2nd experience with Audi NO. Both have been great and the price was right. Excellent turn around time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process