ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-11-26

Great products

"I bought several prints of adorable cats by Will Rafuse. They are high quality, printed on very heavy paper. And the sale price was fantastic! They arrived well packaged in the triangular boxes. This really makes a difference in protecting your fine prints. I highly recommend Art.com!"


Verified
5/5

2017-11-25

Norman Rockwell print

"Print looked exactly as advertised. Delivery was quick and efficient. "


Verified
5/5

2017-11-25

"A FUN AND EASY WAY TO CHOOSE THE FINEST ARTWORK FOR YOU HOME!"


Verified
1/5

2017-11-24

Ordered items 3 different time and items never came.

"Ordered several prints 3 different times and the items never came. called customer service all 3 times and no one knew what was going on. very frustrating !!!"


Verified
3/5

2017-11-24

Choices

"Not my way to view art with delegated choices made for me. Have to order what the Co. determines in mat color and frame. Packaging excellent, more money in pkg. than frame."


Verified
3/5

2017-11-23

Got a picture that I didn’t order

"Not sure if I will ever order again. "


Verified
5/5

2017-11-23

Keep up the good work

"Never had a problem - Item(s) always arrived on time and in good condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-11-22

More than happy!

"I've purchased over 70 prints from Art.com over the past few years and it's the only place I would ever consider buying artwork. They have every possible style and taste imaginable to satisfy everyone's preferences. Their website is easy to maneuver and makes shopping a wonderful experience. I tell everyone I know to shop at Art.com. Thank you Art.com!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-22

lovely photo prints

"We are first time customers and we're really happy with the three photo prints we ordered. They are sharp, clear, attractive. Thanks!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-22

Love it!

"Beautiful color! Great quality! Perfect! And fast shipping to top it off!"


Verified
1/5

2017-11-22

bad

"they tried to charge me again on 2 pictures I all ready paid for...the pictures turn out poorly the colors were dull."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-11-22

Already took your survey.

"each additional survey request gets one star lower rating than the one before. "


Verified
3/5

2017-11-21

Good and bad points

"The Art.com website is difficult to deal with and does not let me log in or maintain my account any more for some reason. One of the items I ordered was a different size than what I expected, but I was unable to go back and check on what I had ordered. However, the pieces I ordered are still great and there is a great selection on the website, and you can order the pieces framed for reasonable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-11-21

Eh quality

"Prices were good and quality of the framing was OK. However, the prints themselves had visible streaking in them that could be seen from a couple feet away. I don’t plan on using them in my house"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2017-11-21

They fixed a mistake

"Initially, the wrong poster was shipped to my daughter. I contacted customer service by phone and they were apologetic and sent the correct poster right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges