"There was no indication on the website that the order would take months to deliver, especially since the piece is relatively simple. Also the shipping cost seemed high. I have not received the brackets yet so I can not comment on the quality, but they look beautiful."
"Fast and quick check out ,again great selection "
"I had a hard time finding the shipping cost. I had to add it to my cart (which I don't like doing) just to find out the shipping cost. I waited 20 mins on a chat and they never responded. Something should say "cost of shipping is not free". But to have to put some info in to see the shipping cost was an inconvenience.
I never received notice it had actually arrive. I just received this email saying please rate our service. I thought I would have received something saying your package has arrived, please complete this survey. Thank god we live in a very nice neighborhood and no one took it because it sat on my porch over night and a better part of today."
"Everything came in very quick . The order was accurate. I ordered shutters and the installation was very easy!!"
"I had looked in all the big box stores for the exterior shutters I needed in 2 different lengths but could not find the same color for both sizes. I googled exterior shutters and found your site and you had exactly what I needed and at a better price than anyone else I had looked at!"
"Best price for shutters. 2nd time I have ordered from them."
"Very pleased with the products I ordered, very good attention to details."
"amazing products, many choices of patterns and different materials. Comes well packaged, easy to install and looks great!"
"It would help if in the description of the flat panel McKenna trim that it was made from PVC. Thanks so much!
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"Seems like a bait and switch with shipping charges. States free shipping within details of product, go to cart and they charge for shipping? Left item in cart, continued to shop, selected same item, now $12 added to cost, with free shipping. You need to fix your site...."
"Happy with the our products we have received from
This company"
"Product was exact size I ordered. All parts needed to install were included. Quality was there. Some say the product is thin and yes it is but wasn't a problem. Strong winds came through a few days after mounting and shutter is still in place. I have ordered shutters from Amazon and they came 3" shorter than I wanted. Was very happy with this product."
"Found the product fine but checking out was a nightmare."
"It was very difficult to find the product even with the product name and item number. It took way too long."
"Have hard to find items and good service"