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Product & services pricing
3.63/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.82/5
Customer service:
3.66/5
Return/Replacement policy:
3.36/5


Verified
5/5

2024-04-02

Great Company

"Fast and easy. Had what I was looking for."

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Recommend
Ease of Use

Verified
2/5

2024-04-01

Poor customer service

"Product dimensions were not what was stated. When I replied to the customary email from them asking my satisfaction, no one got back to me. "


Verified
5/5

2024-04-01

Just what I needed

"Hard to find vent. Searched and your site provided just what I needed."

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Recommend
Ease of Use

Verified
1/5

2024-03-30

Frustration ga.ore!

"It took me almost two hours to order this door knocker! I ordered ONE for $130, but they billed me for two at $260. Then they screwed up the credit card expirations date. The email attributed to Lisa King is MINE, not hers! Then an explanation from the computer stated that the 806 Mt.Airy was an international address and they could not ship to that place, which is in Maryland,
I love the product , and needed it for a wedding present for my daughter and her Irish fiancé’ otherwise I would not have persisted with this order for almost two hours! So frustrated as MUCH valuable time was wasted!
"

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Recommend
Ease of Use

Verified
1/5

2024-03-28

Still waiting

"My product was to be delivered between 3/22 and 3/25. I have not heard anything from them on an update. Am in need of the product this week."


Verified
5/5

2024-03-26

Reason price for Shutters

"I had a very good experience. I was able to get the right size and the color I wanted."

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Recommend
Ease of Use

Verified
5/5

2024-03-26

Great product and service!

"Easy to find sizes, site is user friendly, and communication with representatives was top notch on a small order error. "

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Recommend
Ease of Use

Verified
5/5

2024-03-25

Fast Service

"My item was received fast."

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Verified
5/5

2024-03-25

Excellent service

"The product is very good. For some missing screws, the service was very prompt and helpful"

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Verified
1/5

2024-03-25

bad communication

"i cancelled my order and the next day you shipped it.
not only did you charge a 20% restocking fee but it
cost me a fortune to return it.
"


Verified
1/5

2024-03-25

Not delivery on the date they promised

"I ordered one pair of shutters (this is my second order). So I paid and had the 2 express shipment. Still they call me and said (AI Computer message) your shipment will be delayed. So why pay the fast shippment. I did this twice. I need to get refund for 2 day express shippment."

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Product Returns/Refunds/Exchanges

Verified
4/5

2024-03-24

Great

"Gfeat shopping today! Always helpful"

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Recommend
Ease of Use

Verified
5/5

2024-03-23

Quick delivery

"Needed new shutters after hail storm. Everywhere was a month or more. Not here, had the next week!"


Verified
5/5

2024-03-23

Great match for our craftsman

"Thanks for the perfect corbels for our new carport"

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Recommend
Ease of Use

Verified
5/5

2024-03-22

Support

"Perfect support for my quartz bar. Love the design. Fast shipping, excellent service!"

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