ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-04-27

FANTASTIC Customer Service

"They care about their customers! When building a new home I ordered well equipment and a water softener 6 months before construction started. When the well equipment was installed I discovered the pressure gauge was not in the box. I contacted them and they sent one out no questions asked. Several weeks later the softener was going to be installed and realized they had shipped the wrong control head. I again contacted them and they sent the correct one out along with a prepaid label to send the wrong one back. I should have inventoried everything 6 months earlier when it arrived but they still corrected their mistakes almost a half a year later. Their prices a competitive and service is great!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-23

Fast shipping

"Great price and fast shipping , no complaints. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-04-17

Used - Deep Well Pump Shipped To Customer

"Ordered a Goulds 1.5HP pump, item received was dirty in an open box! Sent back to Quality Science Water and was refunded payment minus Controller Box fee, seller claiming the pump we sent back was new.
It's clear, the Seller was hoping we needed a pump quickly and would use the used pump!
Shawna and Adam Trantham
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-16

Great service

"Simple to navigate site with super helpful staff waiting to answer all your questions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-13

great

"great job, will buy again"


Verified
5/5

2023-04-13

RMR

"They are very pleasant and quick to get your order out"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-12

Great service and products

"Great service and products"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-03

Great service

"Called for order. The salesman was were courtesy and on the ball. Was able to get my order place . Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-03

Great service.

"placed my order, realized I picked the wrong item. sent the a message and they changed it. no problem ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-31

Great service!

"Aquascience.net service is first rate. Order was confirmed and filled promptly. Delivery was very fast. "


Verified
5/5

2023-03-20

Upflow acid neutralizer

"Bought a 10” kit and got it installed works great.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-16

Great!

"Fast affordable and safe delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-13

Promt delivery

"Received my complete order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-03-12

fastest service

"bought some stuff from Aquascience before this and was so happy with the service that i still shop with them.

i remember i bought the test kit about 3 in the morning and by 7:45 the next day, it had shipped. the track showed it to have been picked up at 7:44. (i'm in a different time zone)

i will keep shopping with them
"


Verified
5/5

2023-03-10

Excellent Packaging and Quality

"No issues with order or product. Exactly as described, easy to handle packaging. I recommend Aquascience for your water needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process