"The EZ-Upgrade Universal product worked _exactly_ as advertised. Their tech support was helpful with pre-sales advice. I was faced with the typical hard-drive upgrade problem for a notebook with a single internal hard drive bay, i.e., the target drive had to be external. Their high-speed USB solution saved me hours of time. Yes, it supports USB 2.0 over PCMCIA on a legacy notebook (like my Dell Inspiron 5000e) using a bootable CD that has loads its own o/s. Very easy to use. Required only 30 min to transfer 20 gig and do a complete clone, bootable and all. I think this is also an excellent way to make "snapshot" backups of notebook computers with data that plays a critical role within an organization."

"Excellent Transaction. I had a technical question when I the product arrived. I called, someone answered, and my questions were answered quickly and thoroughly. Product is working flawlessly. "

"Great service. Ordered on Christmas Eve and the product arrived before New Year's Eve.
Phil Wolsey UK"

"Outstanding service by Account Manager! I will do business with these folks any day!

Update: products all arrived safe and sound, and work as advertised!

Highly recommended!"

"Very painless and positive experience. Sent a note to support with a question and received an immediate response."

"This has probably been the best value for dollar purchase that I have ever made. Very fast service. Very inexpensive product. Outstanding quality and value. "

"After a bad experience from another vendor, it was refreshing to find technical support people that would verify my old notebook hard drive would work with the EZ-UP universal kit. After receiving the kit, in less then 10 minutes I was recovering the data form the old hard drive. The supplied manual was clear and to the point.
If I or a freind ever have to update or recover a notebook hard drive, I will definately choose Apricorn. "

"Excellent product line, I'm a repeat customer. I'd like it if Apricorn would automatically send shipment tracking information, but otherwise am highly satisfied with the business I've done with them."

"Excellent experience. Ordered without a problem on the website. Package was delivered within 2 days. Well packaged."

" "

"Excellent service, from start to finish. The new drive arrived overnight, and ez upgrade went smoothly. Clearer directions about removing the adapter from the old drive would have saved some time, but I eventually figured it out. This is the second time I have bought a drive from Apricorn, and it only gets better."

"Excellent service - I had special shipping instructions for FedEx and the Apricorn sales person made sure they were taken care of with no slow down in the order processing. One day turnaround."

"Would like to have had the Invoice number with
the on-line confirmation that the order had been received.

Am very satisfied with the over-night delivery requested and received.

Am very satisfied with having called the company, found that the sales reps were not able to receive my call, and having left a voice message and having my call returned within 5 minutes.

I had asked for a tracking number. I asked for this via E-mail to ****@****

I did receive the tracking number via E-mail but not until after the item had been delivered.

The bottom line is: I ordered as instructed by the Web site. Apricorn delivered as indicated by the Web site.

So, what's not to like?

L A R R Y"

"The Apricorn EZUSB20 USB Cardbus adapter was the best product I could find, and the Apricorn site had a good price with reasonable shipping cost. They hinted that the order would go out that day, and it did -- Friday morning order arrived Monday morning with $8 2nd-day air -- excellent. I've only had the product a couple hours, but I have a good feeling it's going to work out well.

Here's a couple minor negatives:

1) I received the promised order acknowledgement email within moments, but the shipping acknowledgement never arrived. The printout at the end of the order and the email confirmation did not include an invoice or order number (which is why it's not in this review), so I got a little panic'd this morning that the order might have been lost. An email query about the order was sent relatively quickly, and as mentioned, the order did arrive on time.

2) The metal top of the card popped up slightly, which prevented the card from seating. It took a while to figure out the cause of the seating problem. With gentle pressure, the cover snapped into place. I'm hoping this doesn't cause problems for my client."

"Nice website easily navigated. Good selection of products. Great pricing even compared to other sites selling the same products. The customer service and shipping were excellent. I ordered late on a Friday and with the free 2day ground shipping received my order on Monday!!"