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Product & services pricing
1.25/5
Chance of future purchase:
2.50/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
2.50/5

Verified
3/5

2021-11-08

I got mainly helped

"Purchasing went fine until the mistake with the Discount Code. A simple space in the discount code turned my smile upside down.
I recommend you make your system more flexible/tolerant. A simple space shouldn't be able to threaten the success of a sale.

Unfortunately, UPS screwed up in delivery
UPS told me to expect the battery on Friday, and I sure did!
It didn't arrive on Friday, and nobody gave me an honest excuse.

They made up a story about attempting to deliver but found that 'the business was closed', when there was no 'business', just my house with me in it, waiting.
UPS never came clean, but did deliver today, Saturday 11/13.
I'm wondering what really happened.

Because of the poor way UPS handled things
I'd recommend doing business with some other delivery service, like DHL or Fed X.

I hate being told to expect something on a specific day, only to be disappointed.
Good journey
"


Verified
5/5

2021-11-13

My Purchase

"I called apex to purchase a battery for my jump starter and by the time I was done placing my order with Napoleon I had parts for my trailers and quad,
Napoleon was very help full in researching my needs and recommending the right products for my needs.
"


Verified
1/5

2021-11-10

Haven’t received battery

"At the time of this review I haven’t received my battery!"

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Verified
5/5

2021-11-10

Ventel

"Easy order and pay process."


Verified
4/5

2021-11-10

Not bad.

"Wasn't bad. The battery worked which was very important. There was a slight delay which may have been due to weather and the shipping cost seemed a little pricey, but overall I would buy from them again."

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Verified
5/5

2021-11-09

Great price!

"A 1 year warranty is worth the risk"


Verified
3/5

2021-11-05

"Shipping is expensive. Regards "


Verified
5/5

2021-11-03

"well its my first give more time later"


Verified
5/5

2021-11-03

Works For Me

"Was able to click through to my amazon account, which made the transaction a breeze. Will see how the battery works when it gets here. So far so good."


Verified
5/5

2021-11-03

Service

"I ordered a battery set for my rally scooter they came damaged I called and talked to napolean he was great send a picture of the damage within two days I had a replacement ,l could not have gotten any better service anywhere. Will only buy from Alex battery"

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Verified
3/5

2021-11-02

Ok exper

"Current apex battery failed. That one wasn’t in stock. Never got more than generic response from chat. Found something similar. S&H from wear house near me was quite pricey. Fine price on battery. "


Verified
5/5

2021-11-01

Great

"Glad to see you support the epough times"


Verified
1/5

2021-10-30

Where is my order

"Never got shipment confirmation and never got battery"

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Verified
1/5

2021-10-29

Replacement battery

"Placed order then apex cancelled. But wouldn’t tell me when it would be back in stock "

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Verified
5/5

2021-10-28

Item is as described fit perfectly

"Battery fit very well
charged up and everything powered up
Everything is good right now
"

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