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Product & services pricing
1.25/5
Chance of future purchase:
2.50/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
2.50/5

Verified
1/5

2022-01-28

Have not received it

"Why ask about service? We haven’t even received it and no notification of shipping or receiving date."

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Verified
5/5

2022-01-28

Fast delivery, great price.

"Easy to navigate webpage. Great price."

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Verified
2/5

2022-01-27

Poor customer service.

"I called Vanessa for assistance and left her a voicemail. I never received a call back and she told my coworker I didn’t call. When I spoke to her she said she would send me a credit app and I never received it. I contacted Apex battery to try a different customer service rep. I don’t remember his name although he said he would also send me a credit app. I never received it. If Apex didn’t accept Amazon Pay to make this purchase simple, I would not have made the purchase based on this terrible customer service experience. The rep never followed up on receipt of credit app. We’re a 5+ years customer. I hope to find another battery provider if Vanessa has to be my specific rep. "

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Verified
2/5

2022-01-26

Web site had issues.

"Kept sayin I could ship to a PO Box, but only physical address was entered."


Verified
5/5

2022-01-25

Great product & service

"The product is exactly what I needed. It arrived in a timely manner. Highly recommend!"

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Verified
2/5

2022-01-23

password reset broken

"password reset broken, never recieved"


Verified
5/5

2022-01-20

Good

"Good so far will see if it fits when it gets here "


Verified
5/5

2022-01-15

Good price

"Good price When I called I got somebody and they gave me the information that I was asking for and there’s times I’m getting something sent to you you got to go along with it"

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Verified
5/5

2022-01-13

thank you

"Napoleon was a great help"


Verified
5/5

2022-01-07

"Easy to navigate i like the easy paypal checkout"


Verified
5/5

2022-01-06

Great battery.

"Great products. I've bought here before and the batteries last longer than ones I have purchased elsewhere. Thanks"

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Verified
5/5

2022-01-04

Good batteries

"I use them for a small solar array I have. They work well for me. "

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Verified
5/5

2021-12-26

Better than Walmart

"A day late but great "

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Verified
4/5

2021-12-24

Bells and Whistles

"I tried all of the "bells" on your check out page before I noticed you required a phone number (didn't find any whistles)"


Verified
1/5

2021-12-23

Took way too long to get my batteries never again

"Never again when I complained only said I may have spelled address wrong wth"

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