"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"This is my first time ordering. The process was very easy. I am waiting on the quality however, I’m hoping is just as great as the process one."
"The products came out perfectly. Thank you Amsterdam Printing for another beautiful product."
“We are thrilled to hear that your products came out perfectly! Thank you so much for your kind words and for choosing Amsterdam Printing. We look forward to working with you again in the future.”
"Price is a little high but the product is not bad."
“Thank you for the 5-star review! We're thrilled to hear that you're happy with the product. We appreciate your feedback and hope to continue providing you with high-quality products in the future.”
"Melissa was extremely accommodating, and went the extra mile to make sure everything in my order was correct!!"
“Thank you so much for your 5-star review! We are thrilled to hear that Melissa provided you with such outstanding customer service. We truly appreciate your feedback and look forward to serving you again in the future.”
"It took a minute to get the artwork sent, but when we got it figured out the process went smooth."
“We are thrilled to hear that you had a smooth experience with our artwork process! Thank you for your feedback, and we appreciate your patience.”
"Excellent quality; and they look great. My boss is handing them out left and right! :) And when our Marketing team saw them, we had to order more! "
“We are thrilled to hear that the pens have been such a hit with your boss and marketing team! Thank you for the fantastic review and for choosing Amsterdam Printing for all your promotional product needs. We look forward to working with you again in the future!”
"Great customer service when ordering items. "
“Thank you so much for your kind words! We are thrilled to hear that our customer service team provided you with an excellent experience while ordering your items. Your satisfaction is our top priority, and we look forward to serving you again in the future.”
"The entire process, from choosing the pen , adding the company logo and viewing it before buying was so easy. Also the pen is very good quality. "
“We are thrilled to hear that you had such a positive experience customizing your pen with us! Thank you for appreciating the quality and ease of the process. We can't wait to help you with your future orders!”
"the website was extremely slow"
“I'm sorry to hear about the slow website experience you encountered. We strive to provide a seamless and efficient online shopping experience for our customers, and I apologize for any inconvenience this may have caused. Our technical team is working to address any issues that may be affecting our website's speed. Thank you for bringing this to our attention.”
"1st order of a pen style I have ordered thousands of in the past multiple times didn't go through after weeks of delay, product was no longer available. Ordered new different pens but am disappointed in how small the font is. My clients will hardly be able to read our phone number without magnification. It would be nicer to have a proto unit in hand before ordering hundreds of pens."
“I'm sorry to hear about your experience with your recent orders. We apologize for the inconvenience caused by the delay and the unavailability of the initial product you wanted. We understand your frustration with the font size on the new pens and the impact it may have on your clients' ability to read the information. Your feedback is valuable to us, and we will take it into consideration for future improvements. Thank you for bringing this to our attention.”
"We have and continue to have a great experience every time we order. "Richard Obrien" is always excellent with helping to make certain that we are satisfied. "
“Thank you so much for your amazing feedback! We truly appreciate your continued support and are thrilled to hear that Richard has been providing you with excellent service. We look forward to serving you again soon!”
"Two of the products we ordered were misprinted and no one has responded to our emails. We have an event coming up and now we are unprepared to attend because of the errors on the items we ordered. I still do not know what to do with the defective products.
I would like for someone to get back to me and provide directions, as well as credit my account for the incorrect items. "
“I'm sorry to hear about the issues you've experienced with your order. We apologize for any inconvenience this has caused. Please provide us with your order number and contact information so we can investigate the misprinted products and assist you further. We are committed to resolving this matter promptly and ensuring your satisfaction. Thank you for bringing this to our attention.”
"Pens arrived on time as promised. They were exactly what we expected."
“Thank you so much for your 5-star review! We are thrilled to hear that your pens arrived on time and met your expectations. We appreciate your feedback and look forward to serving you again in the future.”
"I love the pens. We give them to guest readers who come to our school during reading week. It keeps them thinking of us throughout the year and they volunteer the following year. "
“Thank you so much for your positive feedback! We are thrilled to hear that you love the pens and that they have been a hit with your guest readers. It's wonderful to know that they serve as a great way to keep your school top of mind and that they even encourage volunteers to return the following year. We appreciate your business and look forward to continue working with you!”
"I purchased a mug that is apparently out of stock. You need a better inventory system that will tell me that you're out of stock like other companies do. This is putting my project way behind. None of the other mugs you offer meet the needs of what I need. Since you already have my money I'm forced to wait for you to receive the item. Big inconvenience! "
“I am sorry to hear about the inconvenience you have experienced with your order. We value your feedback and will definitely look into ways to improve our inventory system to prevent similar issues in the future. Please rest assured that we are doing everything we can to expedite the process and get the item to you as soon as possible. Thank you for your patience and understanding.”
A rep from Amsterdam Printing , KKTaylorCorp, has responded:
“Thank you for your 5-star review! We are thrilled to hear that ordering was a breeze for you. We're confident that you will be pleased with the quality of your products as well. Happy to have you as a customer!”