"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Just okay better price Mr a lot of effort to get it a the same price as last year . I’m tired of hearing about how prices are going up? I’ve been in business 18 years and haven’t raised my prices once I actually cut them back 4% last year."
"I was able to change an amount on my order with out any problem ,
The agent was very helpful and pleasant I was very pleased with the service
I received from both agents. They are to be commended.
Kathleen Williams"
“Wow, thank you so much for your amazing review, Kathleen! We're thrilled to hear that you had such a positive experience with our team. It's fantastic that our agents were able to assist you smoothly and provide helpful service. We truly appreciate your kind words and will definitely pass along your commendation to them! Your satisfaction means the world to us!”
"Website is easy to navigate. The designs are very beautiful. The ridiculous high shipping would be my only complaint. "
“Thank you for your feedback! We're glad to hear you found our website easy to navigate and that you liked the designs. We understand that shipping costs can be a concern, especially for smaller orders. Your input is valuable, and we are continuously working to improve our services. We are glad that we were able to connect with you and reach a resolution. ”
"I called customer service to order. I asked if the pens that i was ordering were regular ball point ink or gel ink. Rep replied that they were gel ones and I did want the other kind. She was very helpful finding the ball point pen choices to choose from. I selected what had I wanted. I appreciated her help. Friendly and helpful Customer Service. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to assist you with finding the perfect ballpoint pens! It’s great to know you felt supported and valued during your ordering process. Your satisfaction means the world to us, and we can't wait for you to enjoy your new pens!”
"Amsterdam always delivers a quality product and customer service experience. That’s why I keep coming back."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you love our products and service. Your loyalty means the world to us, and we can't wait to continue providing you with the quality experience you've come to expect. Keep an eye out for more great things from Amsterdam Printing!”
"Very helpful and responsive."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service team. Your kind words about our helpfulness and responsiveness mean the world to us. We’re here to ensure you have the best experience possible, and it makes our day to know we succeeded!”
"I have been a customer for at least 35 years (I am 86) and I have been very happy with everything Amsterdam has done for me. If I ever miscommunicated, they made it right.
Thank you
Ernie M."
“Wow, thank you so much for your incredible review, Ernie! We're absolutely thrilled to hear that you've been a loyal customer for 35 years! Your kind words about our team making things right mean the world to us. We genuinely appreciate your trust and support over all these years. Here's to many more years of serving you!”
"I was so shocked to receive a call from Pete giving me such awesome news, on how he could save my company money. Offering a discount and free shipping.....everything helps!!! Mr. Pete was son kind and very pleasant to talk to and he actually made my day. Thanks so much!"
“Wow! Thank you for sharing your amazing experience! We're thrilled to hear that Pete was able to bring you such great news and make a positive impact on your day. Helping our customers save money and providing excellent service is what we strive for, and it’s fantastic to know we succeeded! Your appreciation means the world to us!”
"Good customer service by phone and via email."
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with our customer service team, both over the phone and via email. Your feedback truly motivates us to keep delivering excellent service. We appreciate your support!”
"You are the best, easy to use and prompt delivery."
“Thank you for your fantastic review! We're thrilled to hear that you found us easy to use and that your order arrived promptly. It's wonderful to know that our products have become a favorite in your library. We appreciate your support and look forward to serving you again!”
"I love the quality of their products. Their employees are very helpful and courteous."
“Thank you so much for your amazing review! We're thrilled to hear that you love the quality of our products and had a positive experience with our team. Your loyalty means the world to us! We can’t wait to serve you again soon!”
"Ordering was quick and easy. Product came in just a few days and was correct. Thanks"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our service fast and your ordering experience quick and easy. It's great to know that your product arrived promptly and was just what you wanted. We truly appreciate your support and can't wait to serve you again!”
"Was out of stock of the item I purchased and they worked with me to get another item for the same price."
“Wow, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. We always strive to go above and beyond to ensure our customers are satisfied, even when unexpected situations arise. It's fantastic to know we could help you find the perfect item at the same price! Your support means the world to us!”
"I appreciated Sue's helpfulness in getting my order placed with a price that I was pleased with."
“We're thrilled to hear about your positive experience with Sue! It's fantastic to know that she was able to assist you in placing your order and finding a price that made you happy. Thank you for your wonderful feedback, and we can't wait to help you again with your future orders! Enjoy your golf pencils!”
"All, customer service agents were very help and professional. They were willing to help and make positive
suggestions."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to assist you and provide helpful suggestions. Your positive feedback means the world to us, and it inspires us to continue delivering excellent service. We can't wait to help you again in the future!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you for sharing your feedback. We understand how frustrating it can be to navigate price changes, especially when you’ve managed to keep your own prices stable for so long. Your loyalty over the years is truly appreciated, and we strive to provide the best value for our customers. We will take your comments into consideration as we work to improve our pricing and customer experience. Please let us know if there's anything specific we can assist you with or any way we can help make this process easier for you.”