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Verified
2/5

2011-08-04

"I ordered pool patches and they took 6 weeks to get here, summer was almost over!!!!!!!!!"

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Verified
5/5

2011-08-04

"Very prompt shipping. Product looks good."

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Verified
1/5

2011-07-18

"Don't believe or trust in the warranty policies. They do not honor them. I actually kept the warranty receipts and documents and contacted Amerimerc to warrant the pool cover I purchased which carried a 10 year warranty. Customer Service requested pictures which I did send with the receipt and supporting documents. I never heard back and I kept following up only to be shunned and not get a return call. If you buy from this company just throw out the warranty and don't waste your time with it. As for me I don't care to do business with companies that don't keep promises or honor them. I wish they would change their name so as not to blemish this country. Buying American is what we should do its just sad that when you do you get scammed and ripped off. Its very sad."

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Verified
5/5

2011-07-15

"Great price on a pool equipment replacement part but best part was the super fast shipping. Thanks!"

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Verified
5/5

2011-07-08

"I have order two salt water system they only ship one, i have to call and tell them the needs to sand the second one then they ship out next day, they most have forget."

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Verified
5/5

2011-07-06

"Ordering was fast and easy. My filters came quickly and exactly as stated. I look forward to doing business with Amerimerc in the future and will also highly recommend! AAAA+++++"

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Verified
5/5

2011-06-29

"I needed to figure out what kind of diving board would "fit" on my permanent stand and called Amerimerc.com. I spoke with a lady named Tammy who was so patient and helpful and led me through the process to ensure I received the correct board replacement. In fact, I had to call three times before I decided on the color and style. She was patient and helpful during every long detailed phone call. I will order all my parts through this company - this was a great experience and the prices were the same or better than anywhere else I found. Thank you."

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Verified
5/5

2011-06-24

"Customer Service representative, Michael McCune, was very knowledgeable in answering my questions concerning a pool pump, and promptly handling my order.
You could tell Michael knew a thing or two about pools, and the related equipment.

Mt Juliet,Tennessee
"

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Verified
4/5

2011-06-14

"The initial response was very good with notice of UPS shipment. I later got a call from a trucking company on my SPA heater. This was confusing since I had tracking numbers for the UPS (solar panels) but not the SPA heater.
I'm still waiting on couplers for two add-on kits. I was shorted by six couplers and had to buy Radiator hose and clamps and cut the pieces needed. I made a claim a few days after I received the shipment, the supplier called and stated that I should have ordered the couplers separately. How would I know since I asked on my order if I needed any other items. I didn't receive any suggestions with the order for more parts. The add-on kits should come fully stocked with all parts to "add-on" to the main system kit. Right??

Here it is June 13th and I'm still waiting for the couplers. I hope that the hoses that I purchased from Advanced Auto don't rupture and empty my pool out onto the roof.
"

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Verified
5/5

2011-06-13

"Good prices, fast service, delivered as promised."

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Verified
5/5

2011-06-07

"very helpful good price,,quick delivery,,,the pump fit perfectly "

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Verified
1/5

2011-06-05

"NOT a good company....I bought a ConferPlastics pool ladder that DID NOT come with all the parts in the box and, per the instructions that came with the ladder, I contacted ConferPlastics and they said they would send one out..They sent it to my parents house 2 counties away and Amerimerc was fine with that..My folks spend alot out time out of town and we have not been able to get the part from them yet....I bought this ladder over a month ago abnd it still sits on my back patio NOT in use....Thanks for NOTHING...I guess it was too much to ask that the people that actually SOLD me this TWO HUNDRED DOLLAR ladder send me a RIGHT BRIDGE SUPPORT that probably costs a dollar...Amerimerc would much rather get the BAD PUBLICITY that I am now posting on my Facebook......."

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Verified
5/5

2011-05-27

"I went to the website and the toll free number didn't work (as it was only for US patrons) I was asked to email Amerimerc and after a long delay I finally did receive a reply from an associate. I was very impressed with his replies. He emailed me a quote but then emailed me a second quote shortly after which was cheaper.
I was extremely impressed with the efficiency of this particular employee.
"

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Verified
5/5

2011-05-17

"Not new to the internet ordering, but new to Amerimerc. I was unsure of what product I needed (Diving board replacement)Jen Fellers was so patient and I did not feel rushed into a purchase. We went into certain profiles of the diving boards and pick out the one that "Fit" my exsisting base, thus not having to make a return of a product that did not fit. She was great and showed "Professional Customer Service" this is something that is lacking in most sales. I will return to this website for future purchase."

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Verified
5/5

2011-05-13

"I called several internet companies but Amerimerc was the only one that could properly answer my questions. They answered the phone quickly and the company is run by pool professionals with lots of knowledge."

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