"Ordered several deadbolts for a new home, when the keying wasn’t per order the sales department jumped through hoops to correct the issue to my satisfaction. I would definitely buy from them again."
"I’ve ordered some lock sets for work a few times and have not had a problem. They arrived in a timely manner and the site was very helpful and easy to navigate."
"Great job. On-time and exactly what I needed.
Thanks,"
"I am new to ordering with this company and getting familiar with product. I ordered the incorrect blanks on my second order and was very please with their help in my return and re-ordering of the correct product. We will be ordering from them going forward!!
"
"Good price, no issues with shipping. What more do you need?
Good service. When I called customer service before our large order and on their own, they made sure to confirm they had the quantity in stock. "
"Great service and will certainly continue to use them"
"I neglected to notice that there was a drop down box and ordered the wrong part. I was able to call a real human and get the order straightened out before the wrong part was mailed out."
"They were extremely helpful in helping me find the product I needed. Also very accommodating about returns."
"Everything was as ordered... "
"Excellent delivery. Good price"
"Good prices, and super quick shipping.
Cant get any better than that.
AAAAAAA+++++++"
"lock arrived quickly, as described, correct product."
"Great to work with. They had the hard to find door knobs in stock and in quantity. Shipping / Delivery was very quick as well. There was a shipping issue caused by me with wrong address.They tracked & rerouted all of the shipments at no additional charge. Awesome customer service. "
"This was the first time I used American Locksets and I would recommend them to anyone.
They were knowledgeable, professional and service could not have been better.
They stocked the exits I needed even though they were an uncommon finish in an unusual configuration,
the 9 other vendors that I contacted did not stock the items and would have needed to order from the factory, which I would have done myself if I had the time.
They saved us 2 weeks and our customer obtained their COA on time.
You will be pleased with the experience if you try American Locksets.
John - Purchasing Manager
"
"Had a small issue with a lock set and they were prompt to correct. Super friendly on the phone and really know their stuff!"