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Product & services pricing
3.81/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.86/5
Customer service:
3.70/5
Return/Replacement policy:
3.73/5


Verified
5/5

2024-04-25

Great process from ordering to delivery time!

"The experience from when I ordered my product all the way to the fast processing and delivery time frame was so far the best experience I have had with ordering parts for my truck!"

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Verified
5/5

2024-04-25

Timbrens

"Just received and installed in less then 15 minutes! Ordering was easy fast shipping,They work just as they said they would less then 2 inches drop when towing travel trailer with 875 lb tongue weight."

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Verified
1/5

2024-04-23

Half order only received at this time

"Ordered cold air intake and sill protectors for front doors of a super duty. Received cold air intake as it came straight from K&N FedEx sill protector were shipped UPS and it stated label made but that all that ever happened with it called and someone canceled that order and said they would ship out another pair that pair showed label created and that’s as far as that went. Called today and a third pair of sill protectors said to be shipped today hopefully not thru the UPS system cause something in that system ain’t working. Original order was placed on 4/13 it’s now 4/23 and I still haven’t received sill protectors. "


Verified
5/5

2024-04-23

Great products !

"The website provided impeccable service, delivering all items promptly and exactly as depicted. As a first-time customer, I ordered multiple products and couldn't be more pleased with both the service and the merchandise. Every item fit perfectly as described, and I encountered no issues whatsoever. Highly satisfied with my experience overall!"

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Verified
5/5

2024-04-22

satisfaction

"its nice to work with a company that actually has real and easy to understand people. good prices and I'm very happy. THANK YOU!!!!"

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Verified
5/5

2024-04-22

Highly Recommend

"Fast shipping and best prices!"

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Verified
5/5

2024-04-22

Good prices and it all fit!

"Everything fit as I was told and it all was decently priced, I will be continuing to shop here for my Silverado"

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Verified
2/5

2024-04-22

Scratched Finish

"I order black exhaust tip and it showed up with the finish all scratched up. "

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Verified
5/5

2024-04-22

Quality parts, quality service!

"Excellent experience with American Trucks. Quality products, great price and fast shipping."

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Verified
5/5

2024-04-21

Convenient, rapid and accurate

"It was easy to find parts for my truck. They got here quick, and the parts were exactly what I needed."

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Verified
5/5

2024-04-21

Cat back exhaust

"Easy ordering. Fast shipping "


Verified
1/5

2024-04-20

Not great at all

"Sent me the wrong stuff. The return policy is laughable at best and not with the hoops they make you jump through. Especially for an error on their part. The customer service people have zero knowledge of the merchandise and hung up on me when transferring me to a so called specialist. I knew I should of bought local really my own fault for thinking it was going to be okay."

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Verified
5/5

2024-04-20

Excellent

"Enormous selection of different truck mods and a speedy delivery system."

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Verified
5/5

2024-04-19

Silverado hood protector

"I purchased the hood protector for my truck and while installing it i dropped it and damaged it. I called customer service and the gave me a huge discount on a replacement and shipping was fast. Thank yo so much American Truck !!!"

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Verified
5/5

2024-04-19

Made every effort.

"Open box was labeled incorrect and they made every effort to correct it in a fast and acceptable manner! "

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