"amazon has a section of items for everyday and fast shipping "
"Amazon is amazing and I often order things from them and they rarely ever disapoint."
"I received two relatively inexpensive items that I didn't want from two separate orders. Amazon gave me one return label for both products. I packaged and returned the items, received my refund, and believed it was finished. Weeks later, i received an email that they hadn't received one of the items. I checked online and both items were marked as received. Weeks later I received another email that Amazon hadn't received one of the items and was charging me for it. Online, the status of that item had been changed back to "In Transit". Tried to contact a customer representative. It was difficult to find a way, and I never got through to anybody. I haven't got all day to wait and fight with them over it, so I guess they'll keep the thirty-something dollars, but they'll never get another order out of me."
"they are much concerned about customer specification.......which is best thing i like"
"UPS and FedEx and Amazon distribution deliver to the door. USPS doesn't. Amazon won't let customers choose not to use USPS, which is an enormous burden on customers whose mailbox is not at their door. I just had to spend an hour going into the post office and picking up a smart TV and stereo that Amazon decided to use USPS to deliver! This is not free shipping. It's not equivalent to other companies. I want my hour back!"
"Great mid-range PC that was delivered quickly. Could use more ram and a hard drive, both of which are easy to install. The cables inside are very well dressed and it has a clean, nice aesthetic look."
"Good for the prime member. Shipping was fast. You need to notice those third-party sellers.
"
"this website is super easy to use and gave no stress at all!!"
"I've had an Amazon account for over 10 years. In the past I've had problems such as unknown packages coming to me that I never ordered. In those packages were things that included adult toys, clothes, iPhone accessories, ect. The clothes were way too small for anyone I know to be able to wear. No one I know has an iPhone. Why would I want adult toys? I contacted Amazon cs multiple times and they assured me that this would stop. Well, it did. When I moved in Sept. Then in late Nov, I'm reviewing some of my previous purchases and some get accepted but the rest were rejected and then I get an email that basically says my ability to post reviews and engage in the community has been revoked. All 200+ of my reviews were then deleted from Amazon. I've tried to contact Amazon about this and am only told to review their community standards and then after talking to the 100th or so chat rep, I get an email that tells me to provide proof that I didn't make my account to just make reviews, that I'm not affiliated with anyone I've bought from, that I'm not getting free products in exchange for reviews, ect. I replied to said email and asked what proof would be acceptable and got a reply stating they wouldn't be replying to any more emails. I made a complaint with the bbb asking for clarification on exactly what I did to get my reviewing ability banned and was once again told the community standards and possible reasons for the their decision, not the actual reason. I have the emails and will attach them if given the option."
"Awesome price and quick delivery"
"super love it too much tiii"
"Ordered items, very expensive. 2 new Xbox 1 new ps5 including among various items which totalled to 4000+. GOT LOCKED OUT. Out of nowhere, no way to check on my items, what's paid for or what isn't. What's shipped and what isn't, received just a few items and have no clue where the rest are or if the payment went through, I'm assuming it is which means they are gone and you can't get a refund if it's been shipped apparently. Like I said earlier I can't log in, it says unusual activity or some bs. Customer service is apsolute s*** and no other ways to contact them or check on my items. Ripoff and looks like I got scammed basically. Screw you Amazon "
"I have always been a big fan of Amazon. I really appreciate the ability to purchase anything and everything from one site and have top notch service as well. I would give Amazon a kidney, if it needed one. "
"I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals.
After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card.
Customer service can't help me. "
"I was an Amazon customer from 2000 until 2021. For the first 10 months of 2021, I had placed over 120 orders. I even joined Prime this year.
Out of the blue, when I went to write a review (I probably write them for about half of the things I buy, and I'd say the positive ones were around 80%) I found my account was restricted due to questionable reviews. This is where Amazon lost me as a customer. I tried to find out what exactly (if anything) I had done wrong, and all I could get out of "customer service" was a link to their review guidelines. I read through them and did not violate any of them. Of course, Amazon's reps could not / would not tell me exactly WHY my account was flagged, just referred me to the guidelines page. Sending an email to the customer service account there was a waste of time- never got a reply. I likened dealing with Amazon to be worse than dealing with the DMV. Just linking guidelines w/o a specific violation is like getting pulled over and the police officer just handing you a law book.
At this point after several days, I decided the hassle was not worth it. I closed my Prime account, and then ran into further hassle closing the account. It took several days, and then Amazon wanted to call me to close the account- meaning no written accountability. No thanks, I replied to the email and said I just want to be done with Amazon. My account was finally closed after that.
Up until this incident I was very satisfied with Amazon for both product selection and usually pricing, as well as the return policy- which is the only reason this is 2 stars vs 1. What's really hypocritical here is Amazon's claim as being earth's most customer-centric company."