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Verified
5/5

2004-10-08

"quick service and delivery, great product, no problems whatsoever. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
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Overall customer service
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Overall web site
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Verified
5/5

2004-09-22

"Great prices, shipped out the next day. Couldn't ask for more"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-21

"A+++++... item well describe, fast shipping, great customer services, well do bussiness again"

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Verified
1/5

2004-09-18

"I ordered a SD memory card for my PDA on 9/10. The money was taken out of my account FOUR days after. Once my order was placed they sent me an e-mail with the details of my order and a tracking number. However, when I checked where exactly was my package, it was not in the UPS database. It is now a week later and I have not received anything yet. I have not even received a confirmation email informing me that my order has been shipped. I would never buy anything from them any more. "

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Verified
4/5

2004-09-18

"they sent me my stuff promptly with an easy checkout system and fast shipping."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being trustworthy
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-09-17

"I really didnt have any problems. Everything went very smoothly with this company. Great price, free shipping, no complaints!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-17

"Great parts, great price. I had a piece missing from my order which they promptly corrected. Two thumbs up!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-17

"Awesome ATX Lighted case. I searched the entire web and this was by far the most advanced case that I could find. It was also a better value than any other that I found. Amamax had a very user friendly website and my order arrived very quickly and in perfect condition. A flawless transaction in my eyes. I will definitely do business with them in the future. Thanks for an A+ experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
N/A
Making decisions on their own
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-17

"great products, fast shipping, buy with confidence"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
1/5

2004-09-16

"Received item damaged while this could have occured during shipping have not received any response to my inquiries with Amamax.com left multiple emails and voice mails no response."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-09-14

"2 weeks ago I ordered a 460 watt power supply. Amamax sent me one that was thrown in a box with no information and a bunch of shredded paper (poor packaging). The psu's label said nothing about 460watts ... instead labled as 550 with an output of 350 (contradictory!). Also the psu was obviously tampered with, as it's warranty sticker was sliced ... makes me wonder if I had unwillingly purchased a refurbished power unit. The power unit didn't even work when I installed it. Bad luck??? ... I've never had this happen from any other online company. Now .. on to the fun stuff.

Amamax's contact information on their website was clearly wrong. Many attempts at sending them RMA information were returned as failed attempts. I called and asked them what was up .. the person on the phone said that the address was .com ... not .net as it stated on the site. If it takes a customer to spot such a major flaw in a companies relation with customers ... then it's my opinion that such a company hasn't the faintest understanding of the meaning of "customer service". Even with the corrected email address ... I have YET to hear from AMAMAX. I continue to get emails from misc100.store.yahoo.com saying the message was returned. I assume that I'm going to have to call again and hound them for a credit to my account like so many others have. The cost of shipping should also be payed by amamax ... but once again ... this too is not provided by amamax. This company is a fraud ... they cheat customers and take them for idiots. STAY AWAY FROM AMAMAX!!!!!!!!!!!! PRICEWATCH USERS YOU HAVE BEEN WARNED!!!!!!!

and a note to readers ... If you have seen some of AMAMAX's replies to comments here on resellerratings.com, you will notice a hint of sarcasm which is not only an understatement on my part, but is also extremely unprofessional and amature of them. Not appropriate Amamax.

thanks for nothing AMAMAX
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-12

"Great dealer. Ordered a Power Magic 500W power supply - low noise. Works great. Quick shipping and a great price. Will do business again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being trustworthy
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2004-09-09

"Excellent service. Case delivered as described.
Although I ordered optional fans, I was surprised that everything optional was installed but the fans.
A minor inconvenience though.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-05

"Fast shipping, great service!!! Will deal with again & again!! Excellent emails & customer service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

mfp
Verified
1/5

2004-09-04

"Purchased a power supply which would not boot the P4. Spent $7.50 to return defective product. The replacement lasted 3 days. When I called the RMA person had gone home early. Customer Service agree to send an alternative product because they had a significant failure rate on original. The also promised a pre-paid mailer. This was a month ago. Several e-mails have not been answered and when they finally answered their phone the RMA guy was off sick. I would rate their customer service at 0 . "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use