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Product & services pricing
1.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.75/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-04-11

Very easy to use

"I just had to fill in a few bits of information and my prescription arrived very quickly. "

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Verified
5/5

2023-04-11

Excellent service

"My order was shipped promptly and was exactly what I ordered."

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Verified
1/5

2023-04-10

Shirley B

"Product was out of stock but email read that the company was unable to get confirmation from vet for the prescription. E-mail’s should reflect the correct reason why my order was canceled. Website should know what is available during ordering process. Looks like it’s other fault that product can’t be delivered. "

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Verified
3/5

2023-04-10

Autoship nightmare

"Although I like the products, I have had multiple issues with their autoship. I currently have 2 items to return"

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Verified
1/5

2023-04-09

Gateway authorization failed

"Hey ready to have nothing but hassle trying to order from these guys. Everyone I've ordered I have to screw around and talk to somebody because their point of sale is so messed up."

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Verified
5/5

2023-04-08

"Flea meds for dogs and cats effective, reasonably priced and delivered promptly."

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Verified
5/5

2023-04-08

Good service

"Meds arrived on time. Cery easy to make frequency changes, when needed"

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Verified
3/5

2023-04-08

I can't give a rating...

"I can't give a rating because the items were out of stock. "

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Verified
5/5

2023-04-07

Saving pets

"Fast delivery! Great service!"

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Verified
4/5

2023-04-07

Service has slowed down over the past 1-2 years

"Their reps are pleasant and helpful and their prices are good, but I’ve become quite disappointed in their processing times over the last year or so. I’ve had orders that were submitted and approved within hours but weren’t even processed and shipped for almost a week, meaning it took 2+ weeks to receive the order. Keep in mind that the more expensive expedited shipping only means it’s faster delivery once packaged and sent - it doesn’t mean they pack your order any faster. If you order, just make sure you give yourself plenty of time - if you cut it too close, you may run out of meds before you receive the package. "

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Verified
5/5

2023-04-07

Best service

"Was so easy put the order on and they did the rest will continue to purchase from this company excellent service "

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Verified
5/5

2023-04-07

Great place for pet meds

"Good prices and decent shipping speed."


Verified
3/5

2023-04-07

Fast shipping..but

"I haven't been given time to even use the ordered product before being sent multiple emails wanting a review "


Verified
1/5

2023-04-07

Poor communication

"Cancelled order due to poor customer service. Would rather pay a bit more for prescriptions and receive better customer service and communication."

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Verified
5/5

2023-04-07

Awesome

"The delivery was fast and the prices were reasonable. Their website was also user friendly."

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